Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead the digitisation of loyalty programmes and enhance customer engagement.
- Company: Dynamic financial services company focused on innovation and customer satisfaction.
- Benefits: Attractive salary, flexible working options, and opportunities for professional growth.
- Other info: Join a forward-thinking team with a strong focus on digital transformation.
- Why this job: Shape the future of loyalty programmes and make a real difference in customer experience.
- Qualifications: Experience in proposition management and a passion for customer loyalty.
The predicted salary is between 60000 - 80000 £ per year.
As a Senior Proposition Manager, you will support the development of the loyalty agenda for Financial Services across all our products & services, helping to shape the propositions, measurement frameworks and overseeing end to end execution to ensure we delight and reward customers, strengthening brand sentiment, while driving incremental sales.
What You’ll Do
- Lead the end‑to‑end digitisation of Club Rewards, shaping the future FS loyalty proposition and accelerating digital adoption across the customer base in partnership with.
Senior Proposition Manager employer: Marks and Spencer
Contact Detail:
Marks and Spencer Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Proposition Manager
✨Tip Number 1
Network like a pro! Reach out to people in the Financial Services sector, especially those involved in loyalty programmes. A friendly chat can open doors and give you insights that might just land you that Senior Proposition Manager role.
✨Tip Number 2
Showcase your digital skills! Since this role involves digitisation, make sure to highlight any relevant experience with digital tools or platforms during interviews. We want to see how you can drive that digital adoption!
✨Tip Number 3
Prepare for scenario-based questions! Think about how you would approach shaping propositions or measuring success in loyalty programmes. We love seeing candidates who can think on their feet and provide actionable strategies.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who can help us delight and reward customers in the Financial Services space.
We think you need these skills to ace Senior Proposition Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Senior Proposition Manager role. Highlight your experience in loyalty programmes and digital adoption, as this will show us you understand what we're looking for.
Showcase Your Achievements: Don’t just list your responsibilities; we want to see your impact! Use specific examples of how you've driven sales or improved customer satisfaction in previous roles. Numbers speak volumes!
Be Authentic: Let your personality shine through in your application. We’re looking for someone who can connect with our customers and team, so don’t be afraid to show us who you are and what you’re passionate about.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Marks and Spencer
✨Know Your Stuff
Make sure you understand the ins and outs of loyalty programmes, especially in Financial Services. Brush up on current trends and be ready to discuss how you can enhance customer experience through innovative propositions.
✨Showcase Your Leadership Skills
As a Senior Proposition Manager, you'll need to demonstrate your ability to lead projects. Prepare examples of past experiences where you've successfully managed teams or initiatives, particularly those that involved digitisation or customer engagement.
✨Be Data-Driven
Familiarise yourself with measurement frameworks and analytics. Be prepared to discuss how you would use data to shape propositions and drive sales. Highlight any experience you have with data analysis tools or methodologies.
✨Engage with the Brand
Research the company's brand sentiment and values. Think about how you can align your strategies with their mission. During the interview, express your enthusiasm for the brand and how you can contribute to strengthening it through effective loyalty programmes.