At a Glance
- Tasks: Lead the transformation of our Warehouse Management Systems for operational excellence.
- Company: Join M&S, a forward-thinking retail giant with a strong sense of purpose.
- Benefits: Enjoy a 20% discount, competitive holidays, and tailored training from day one.
- Other info: Be part of a diverse team committed to making positive change in retail.
- Why this job: Make a real impact on supply chain technology and drive innovation in retail.
- Qualifications: Experience in Product Management and understanding of warehouse operations is essential.
The predicted salary is between 60000 - 75000 £ per year.
This role will be critical to delivering the End to End Transformation of our supply chain technology, ensuring our Warehouse Management Systems (WMS) enable growth, resilience and operational excellence across M&S.
As a Senior Product Manager, you will own the strategic direction of our WMS products, leading complex, business critical platforms used across distribution and fulfilment operations. You will act as the voice of the customer and colleague at the intersection of operations, technology and business strategy. You will define a compelling product vision and roadmap that supports volume growth, automation, efficiency and future ways of working.
Working in partnership with Engineering, Architecture and Supply Chain and Logistics leadership, you will prioritise investment to maximise operational value, ensuring solutions are valuable, viable, usable and feasible for the business. You will also play a key role in developing Product Management maturity, providing leadership, coaching and thought leadership across the community.
What you'll do
- Own and communicate the long term product vision and roadmap for Warehouse Management Systems.
- Manage complex products with significant operational and commercial impact, delivering measurable value.
- Work closely with Supply Chain and Logistics leadership to align product outcomes to business strategy.
- Balance strategic transformation, operational efficiency, risk, resilience, and technical health within the product backlog.
- Ensure effective integration across the wider supply chain technology landscape.
- Define, track and report on product success using operational KPIs and OKRs.
- Support live service and DevOps ways of working, ensuring system stability and continuous improvement.
- Lead discovery into future warehouse capabilities, including automation, optimisation and data driven decision making.
- Mentor Product Managers and contribute to the ongoing maturity of the Product Management Community.
- Provide thought leadership on modern, product led delivery within operational technology.
Who you are
- Significant experience in Product Management delivering enterprise scale platforms.
- Deep experience with Warehouse Management Systems in complex, high volume environments.
- Strong understanding of warehouse and distribution operations. Preferably experienced in large UK retail or multi-channel supply chains.
- Proven ability to define strategic product roadmaps and influence senior stakeholders.
- Experience working in DevOps or always on operational environments.
- Desirable experience: exposure to warehouse automation or robotics & experience delivering large scale transformation programmes.
What's in it for you?
Working at M&S means being part of something bigger - helping to deliver quality, value and service to millions of customers every day. We're inclusive, fast-moving and always evolving, with a strong sense of purpose and a focus on doing the right thing.
Here are just a few of the benefits that make working here even more rewarding:
- 20% colleague discount on all M&S products and many third-party brands for you and someone in your household, available once you've completed your probation.
- Competitive holiday allowance with the option to buy more.
- Discretionary bonus schemes linked to your performance and ours.
- Strong pension and life assurance to help plan for the future.
- Tailored induction and training to support your development from day one.
- Exclusive perks and savings through our M&S Choices portal.
- Market-leading family policies, including parental, adoption and neonatal leave.
- 24/7 wellbeing support, including virtual GP access and mental health services.
- One paid volunteer day a year to support a cause that matters to you.
We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.
If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don't hesitate to let us know when completing your application.
Senior Product Manager – Warehouse Platform (12 Mo FTC) employer: Marks and Spencer
Marks & Spencer is an exceptional employer, offering a dynamic and inclusive work environment that fosters innovation and collaboration. As a Senior Product Manager, you'll play a pivotal role in transforming our supply chain technology while enjoying a range of benefits including a generous colleague discount, competitive holiday allowance, and tailored development opportunities. With a strong commitment to employee wellbeing and a focus on diversity, M&S provides a supportive culture where you can thrive and make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Product Manager – Warehouse Platform (12 Mo FTC)
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those who work at M&S or in similar roles. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Prepare for the interview by understanding the company’s values and recent projects. Show us that you’re not just another candidate; demonstrate how your experience aligns with M&S's mission and the specific needs of the Senior Product Manager role.
✨Tip Number 3
Practice your pitch! Be ready to articulate your vision for the Warehouse Management Systems and how you can contribute to their transformation. We want to hear your ideas on automation and efficiency!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can keep you fresh in our minds and show your enthusiasm for the role. Plus, it’s a great chance to reiterate why you’re the perfect fit!
We think you need these skills to ace Senior Product Manager – Warehouse Platform (12 Mo FTC)
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience with Warehouse Management Systems and product management. We want to see how your skills align with our needs, so don’t hold back on showcasing your relevant achievements!
Showcase Your Strategic Thinking:In your application, emphasise your ability to define strategic product roadmaps and influence stakeholders. We’re looking for someone who can think big and drive transformation, so share examples of how you've done this in the past.
Be the Voice of the Customer:Demonstrate your understanding of customer needs and how you’ve acted as their advocate in previous roles. We value candidates who can bridge the gap between operations, technology, and business strategy, so let us know how you’ve done this!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Marks and Spencer
✨Know Your WMS Inside Out
Make sure you have a solid understanding of Warehouse Management Systems and their role in supply chain operations. Brush up on the latest trends in automation and data-driven decision-making, as these will likely come up during your interview.
✨Align with Business Strategy
Be prepared to discuss how your product vision aligns with the broader business strategy. Think about examples from your past experience where you've successfully balanced operational efficiency with strategic transformation.
✨Showcase Your Leadership Skills
As a Senior Product Manager, you'll need to demonstrate your ability to lead and mentor others. Share specific instances where you've provided thought leadership or coached team members, especially in complex environments.
✨Prepare for Stakeholder Engagement
Expect questions about how you influence senior stakeholders and manage complex products. Have examples ready that showcase your communication skills and your approach to prioritising investment for maximum operational value.
