At a Glance
- Tasks: Lead the Service Design & Transition team to create and manage high-quality services.
- Company: Marks & Spencer, a renowned retail brand with a focus on innovation.
- Benefits: Hybrid working model, competitive salary, and opportunities for professional growth.
- Other info: Join a collaborative team dedicated to delivering value-driven services.
- Why this job: Shape the future of service delivery in a dynamic and supportive environment.
- Qualifications: Experience in service design and project leadership is essential.
The predicted salary is between 63000 - 77000 Β£ per year.
Marks & Spencer is seeking a Practice Lead, Service Design & Transition to define and lead the practice across D&T. You will ensure services are designed for supportability and transitioned into live operation, partnering with business, product and technology teams to deliver high-quality, value-driven services throughout their lifecycle.
You will lead the Service Design & Transition team, govern processes, and provide end-to-end leadership of service-led projects, driving governance and risk.
Lead, Service Design & Transition (Hybrid) in Salford employer: Marks and Spencer
Marks and Spencer is an exceptional employer that fosters a culture of innovation and collaboration, particularly within the Corporate HR technology team. Employees benefit from a supportive environment that prioritises professional growth and development, alongside competitive remuneration and benefits. Working in a dynamic location, you will have the opportunity to lead impactful projects that enhance the colleague experience throughout their journey with the company.