Marks & Spencer is seeking a proactive Change Manager to lead delivery of change and transformation across Customer Services. You will design structured change approaches, embed adoption, and drive measurable outcomes with governance and clear reporting.
You will translate complexity into practical solutions, work with stakeholders at all levels, and ensure a data-informed approach to continuous improvement and post-implementation success.
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Change Manager: End-to-End Transformation & Adoption Lead in Salford employer: Marks and Spencer
Marks and Spencer is an exceptional employer, offering a dynamic work culture in the heart of London that fosters collaboration and innovation. As a Technical Programme Manager, you will have access to extensive employee growth opportunities, competitive benefits, and the chance to make a meaningful impact on customer experiences through cutting-edge technology and loyalty initiatives.
