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- Tasks: Lead the team in delivering top-notch service and ensure the store is ready for customers.
- Company: Join M&S, the UK's fastest growing retailer with a vibrant food section.
- Benefits: Competitive pay, flexible hours, and a dynamic work environment.
- Other info: Embrace a fast-paced environment with opportunities for growth and development.
- Why this job: Be at the forefront of retail transformation and make a real impact on customer experience.
- Qualifications: Must be 18+, with a passion for food and excellent teamwork skills.
The predicted salary is between 30000 - 40000 £ per year.
Work Pattern: Week 1 - Monday, Thursday, Saturday; Week 2 - Monday, Thursday, Saturday.
Under 18 disclaimer: To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older. Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.
Join M&S in our Food section, where you'll become at the frontline of the UK's fastest growing retailer. We're not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.
We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on. You'll be a resilient and committed brand ambassador who's ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.
At M&S, our customers don't wait. You'll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You'll go above and beyond, to serve, sell, fill and help drive growth in sales.
Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.
Being a team player is crucial. You'll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience. Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same – and you'll embrace the challenge.
Purpose of the Shift Lead role: To lead the fill operation, delivering a salesfloor that is ready to trade, taking operational responsibility for coordinating resource to Serve, Sell and Fill, and to lead the floor in the absence of the Colleague Manager. Coordinate resource to deliver the operational tasks during the fill operation and in the absence of the Colleague Manager. Lead the fill operation, coaching colleagues on One Best Way and driving productivity in readiness for store opening. Allocate resource effectively to deliver a quick.
Shift Lead - Food - Altrincham in Sale employer: Marks and Spencer
Contact Detail:
Marks and Spencer Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Lead - Food - Altrincham in Sale
✨Tip Number 1
Get to know the company! Before your interview, dive into M&S's values and what makes them tick. This way, you can show off your passion for their food products and how you can contribute to their mission.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. Focus on how you can demonstrate your ability to thrive under pressure and deliver top-notch customer service.
✨Tip Number 3
Be ready to showcase your digital skills! Familiarise yourself with M&S's digital tools like Sparks. Mention how you can use these to enhance the customer experience during your chat.
✨Tip Number 4
Don’t forget to highlight your teamwork skills! Share examples of how you've worked well with others in fast-paced environments. M&S loves a team player who can adapt and support their colleagues.
We think you need these skills to ace Shift Lead - Food - Altrincham in Sale
Some tips for your application 🫡
Show Your Passion for Food: When you're writing your application, let your love for food shine through! Talk about your favourite M&S products and how you can share that enthusiasm with customers. We want to see that you're not just looking for a job, but that you're genuinely excited about being part of our team.
Highlight Your Team Spirit: Being a team player is key in this role, so make sure to mention any experiences where you've worked well with others. Whether it's in a previous job or a group project, we want to know how you contribute to a positive environment. Show us that you can support your colleagues while delivering top-notch service!
Emphasise Your Resilience: This role can get pretty hectic, so it's important to demonstrate your ability to thrive under pressure. Share examples of times when you've successfully managed busy situations or challenges. We need to know that you can keep your cool and stay focused when the store is buzzing!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you'll be able to showcase your skills and experiences in a way that stands out. Plus, it shows us that you're tech-savvy and ready to embrace our digital tools!
How to prepare for a job interview at Marks and Spencer
✨Know Your M&S Food Products
Before the interview, brush up on your knowledge of M&S Food products. Familiarise yourself with their latest offerings and be ready to discuss your favourites. This shows your passion for the brand and helps you stand out as a candidate who truly cares about delivering excellent customer service.
✨Demonstrate Your Resilience
Prepare examples from your past experiences where you've thrived under pressure. The role requires someone who can handle busy shifts and still provide five-star service. Share stories that highlight your ability to stay calm and focused when things get hectic.
✨Show Off Your Team Spirit
Being a team player is crucial in this role. Think of instances where you've worked collaboratively with others to achieve a common goal. During the interview, emphasise how you support your colleagues and contribute to a positive work environment.
✨Embrace Flexibility
The retail environment is ever-changing, so be prepared to discuss your adaptability. Share examples of how you've successfully navigated changes in your previous roles. Highlight your willingness to take on various tasks and your readiness to jump in wherever needed.