At a Glance
- Tasks: Assist customers and ensure a smooth shopping experience in our Food section.
- Company: Join M&S, the UK's fastest growing retailer with a vibrant team culture.
- Benefits: Enjoy competitive pay, including an unsocial hours premium for early shifts.
- Other info: Dynamic role with opportunities for growth in a fast-paced environment.
- Why this job: Be at the forefront of customer service and make a real impact every day.
- Qualifications: Must be 18 or over; a passion for food and great service is essential.
The predicted salary is between 12 - 15 € per hour.
Work Pattern:
- Sunday 0600 - 1215
- Monday 0600 - 1015
- Saturday 0400 - 0800
Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.
Under 18 disclaimer: This job role involves working early mornings and this means we can't consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.
Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK's fastest growing retailer. We're not just looking for someone to fill shelves - we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.
We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on. You'll be a resilient and committed brand ambassador who's ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.
At M&S, our customers don't wait. You'll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You'll go above and beyond, to serve, sell, fill and help drive growth in sales. Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.
Being a team player is crucial. You'll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience. Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same - and you'll embrace the challenge.
This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there's huge opportunity. Are you ready for it? Take Your Marks and apply today.
Customer Assistant - Food (Early Morning) - Ripon Simply Food employer: Marks and Spencer
At M&S, we pride ourselves on being an exceptional employer, offering a dynamic work culture that values resilience and teamwork. Our Customer Assistants in Ripon Simply Food enjoy competitive pay, including an unsocial hours premium, and have access to extensive training and growth opportunities within the UK's fastest growing retailer. Join us to be part of a supportive environment where your contributions are recognised, and every day brings new challenges and rewards.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant - Food (Early Morning) - Ripon Simply Food
✨Tip Number 1
Get to know the company! Research M&S and their food products so you can chat confidently about them during your interview. Show us that you're not just another candidate, but someone who genuinely cares about what we do.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle a busy store or a tricky customer. We want to see how you thrive under pressure, so be ready to share your experiences with us.
✨Tip Number 3
Be flexible and show your adaptability! Highlight any past experiences where you've had to switch tasks quickly or work in different areas. We love team players who can roll with the punches and keep things running smoothly.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining the M&S family. So, take the plunge and hit that apply button!
We think you need these skills to ace Customer Assistant - Food (Early Morning) - Ripon Simply Food
Some tips for your application 🫡
Show Your Passion for Food:When you're writing your application, let us know why you love food and what makes M&S products special to you. We want to see that you're not just looking for any job, but that you're genuinely excited about being part of our team!
Highlight Your Customer Service Skills:Make sure to mention any experience you have in customer service. We’re all about delivering five-star service, so share examples of how you've gone above and beyond for customers in the past. It’ll show us you’re ready to thrive in a high-pressure environment!
Be Yourself:We’re looking for down-to-earth colleagues who can be themselves. Don’t be afraid to let your personality shine through in your application. Authenticity goes a long way in helping us see if you’d be a good fit for our team.
Apply Through Our Website:Remember to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re tech-savvy and ready to use our digital tools to enhance the customer experience.
How to prepare for a job interview at Marks and Spencer
✨Know Your Stuff
Familiarise yourself with M&S Food products before the interview. Being able to talk confidently about their offerings will show your passion and commitment to the role. It’s all about impressing them with your knowledge!
✨Showcase Your Resilience
Prepare examples of how you've thrived in high-pressure situations. This role demands a lot, so demonstrating your ability to stay calm and focused when things get busy will set you apart from other candidates.
✨Emphasise Team Spirit
Be ready to discuss your experiences working in a team. Highlight how you’ve supported colleagues in the past and contributed to a positive work environment. M&S values teamwork, so make sure they see you as a team player!
✨Flexibility is Key
Expect questions about your availability and willingness to adapt to different roles within the store. Show that you’re open to change and can handle whatever comes your way, as this is crucial for success in a dynamic retail environment.
