Marks & Spencer on the shop floor leads the team to deliver standout service, set high standards, and achieve strong commercial results. This role is hands-on, customer-focused, and requires confident decision-making and people leadership in a fast-paced store environment.
You will coach, develop and performance-manage colleagues, using data and insights to drive improvements while modelling inclusive, high-service behaviours that reflect M&S values.
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Frontline Food Retail Team Leader in Richmond employer: Marks and Spencer
Marks and Spencer is an exceptional employer, offering a dynamic work culture in the heart of London that fosters collaboration and innovation. As a Technical Programme Manager, you will have access to extensive employee growth opportunities, competitive benefits, and the chance to make a meaningful impact on customer experiences through cutting-edge technology and loyalty initiatives.
