At a Glance
- Tasks: Lead refrigeration innovation and ensure compliance across M&S stores.
- Company: Join M&S, a leader in sustainable retail and innovation.
- Benefits: Enjoy discounts, competitive holidays, bonuses, and wellbeing support.
- Other info: Be part of a diverse team committed to making a positive impact.
- Why this job: Shape the future of refrigeration while driving sustainability and efficiency.
- Qualifications: Degree in Refrigeration and strong technical knowledge required.
The predicted salary is between 60000 - 65000 £ per year.
At M&S, we are committed to delivering innovative, sustainable and operationally effective stores that support our Plan A and Carbon Net Zero ambitions.
As Refrigeration Engineering Manager, you will take ownership of refrigeration specifications across our store estate, ensuring compliance with industry regulations, driving engineering innovation and delivering high‑performing refrigeration solutions.
Working closely with Property, Store Design, Construction, Facilities Management and external partners, you will play a key role in shaping future refrigeration strategies, improving equipment performance and supporting new store concepts through technical excellence.
What You Will Do
- Own and continuously develop refrigeration specifications, ensuring they meet business requirements, support Plan A and Carbon Net Zero commitments, and remain compliant with industry standards and regulations.
- Partner with Store Design and key stakeholders to support the technical development of new store concepts and initiatives, ensuring solutions are delivered right the first time.
- Identify and lead engineering innovation opportunities that improve sustainability, energy efficiency, operational performance and refrigerant strategy delivery.
- Review and analyse refrigeration equipment performance, identify root‑cause issues and develop short, medium and long‑term improvement plans with internal and external stakeholders.
- Build strong relationships across Construction, Facilities Management, Procurement, consultants and suppliers, providing technical guidance, carrying out technical reviews and supporting investment and category planning decisions.
- Who You Will Be
- A collaborative and influential stakeholder manager who can build strong relationships across multiple business functions and external supply partners.
- A proactive problem solver with the ability to analyse complex technical issues and develop practical, long‑term solutions.
- Passionate about sustainability, innovation and continuous improvement, with a focus on delivering measurable business outcomes.
- A highly organised professional with strong planning, prioritisation and communication skills who can manage multiple activities effectively.
- Customer‑focused and commercially aware, balancing operational requirements, quality standards and cost considerations to achieve the best outcomes.
- What You Will Bring
- Recognised qualification in Refrigeration at degree level or equivalent.
- Strong technical knowledge of refrigeration systems, including design, specification and maintenance requirements.
- Experience in technical management across a multi‑site environment, with proven success managing relationships with third‑party suppliers, consultants and contractors.
- Practical knowledge of refrigeration legislation, Health and Safety requirements, statutory compliance, F‑Gas regulations and environmental standards.
- Excellent attention to detail, organisational, budget management and communication skills, with the ability to maintain high standards whilst delivering against business objectives.
Benefits
- 20% colleague discount across all M&S products and many of our third‑party brands for you and a member of your household.
- Competitive holiday entitlement with the potential to buy extra holiday days.
- Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business.
- A generous Defined Contribution Pension Scheme and Life Assurance.
- A dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skills.
- Amazing perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeing.
- Industry‑leading parental, adoption and neonatal policies, providing support and flexibility for your family.
- Access to a fantastic range of wellbeing support for all colleagues, including our 24/7 Virtual GP and PAM Assist for you and your family.
- A charity volunteer day to support a cause you’re passionate about through a dedicated day away from work.
Everyone’s welcome.
We are ambitious about the future of retail.
We’re disrupting, innovating and leading the industry into a more conscientious, inspiring digital era.
We’re transforming how we work together and offering our most exciting opportunities yet.
Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers.
Join us and make change happen.
We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best.
We support each other and work together to win together.
If you feel you’d benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application.
This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
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Refrigeration Engineering Manager employer: Marks and Spencer
Marks and Spencer is an exceptional employer that fosters a culture of innovation and collaboration, particularly within the Corporate HR technology team. Employees benefit from a supportive environment that prioritises professional growth and development, alongside competitive remuneration and benefits. Working in a dynamic location, you will have the opportunity to lead impactful projects that enhance the colleague experience throughout their journey with the company.
