Marks & Spencer is seeking a Product Manager for the Post Purchase and Customer Support team in the UK. You will shape product strategy and deliver improvements across customer support interactions, working with engineering, design and service teams.
You will drive measurable value for customers and colleagues by prioritising investment, improving satisfaction and reducing effort, while collaborating with the Senior Product Manager for Customer Support.
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Product Manager - Customer Support & Automation employer: Marks and Spencer
Marks and Spencer is an exceptional employer, offering a dynamic work culture in the heart of London that fosters collaboration and innovation. As a Technical Programme Manager, you will have access to extensive employee growth opportunities, competitive benefits, and the chance to make a meaningful impact on customer experiences through cutting-edge technology and loyalty initiatives.
