At a Glance
- Tasks: Shape the future of Fashion, Home & Beauty through innovative product management.
- Company: Join M&S, a leader in retail transformation and innovation.
- Benefits: Enjoy discounts, competitive holidays, bonuses, and 24/7 wellbeing support.
- Other info: Inclusive culture with opportunities for personal and professional growth.
- Why this job: Be the voice of the customer and drive meaningful change in a dynamic environment.
- Qualifications: Experience in product management and strong communication skills are essential.
The predicted salary is between 55000 - 65000 £ per year.
All the details
We're looking for a Product Manager to play a key role in the end-to-end transformation of our Fashion, Home & Beauty business.
This is an exciting opportunity to help shape the future of how we work, supporting critical business programmes and enabling new digital ways of working across our Fashion, Home & Beauty technology landscape.
You'll act as the voice of the customer, working closely with Product, Engineering, Data, Reporting and Transformation teams to define product vision, shape roadmaps and deliver solutions that are valuable, viable, usable and feasible.
You'll bring together customer insight, business priorities and technical understanding to drive product strategy, manage the backlog and deliver meaningful outcomes that support our transformation journey.
Due to high interest, this role may close earlier than advertised. We recommend applying as soon as possible.
What you'll do
Your key accountabilities will include
- Own and shape the product strategy, vision and roadmap for products supporting our Fashion, Home & Beauty transformation.
- Work closely with business, product and technical partners to align priorities, manage the backlog and deliver measurable value.
- Act as the voice of the customer, translating business and customer needs into clear product outcomes, OKRs and success measures.
- Support the successful adoption of Dev Ops ways of working, including operational readiness, incident triage and continuous improvement.
- Build strong relationships across Product, Engineering, Data, Reporting, Transformation and business teams to support cross-product priorities and maturity.
Who you are
Your skills and experience will include
- Experience in product management, including creating product strategies, shaping roadmaps and delivering successful products from concept through to launch and optimisation.
- Strong understanding of data quality, reporting, analytics and product health or performance metrics.
- Experience working in a Dev Ops environment, ideally where services require 24/7 operational support.
- Confident working with cross-functional teams, balancing customer, business and technical priorities to deliver the right outcomes.
- Strong communication, leadership and problem-solving skills, with the ability to define OKRs, make data-led decisions and influence stakeholders effectively.
Experience within clothing retail, large-scale transformation programmes or auditable data environments would be beneficial, but not essential.
What's in it for you?
Working at M&S means being part of something bigger - helping to deliver quality, value and service to millions of customers every day.
We're inclusive, fast-moving and always evolving, with a strong sense of purpose and a focus on doing the right thing.
- Here are just a few of the benefits that make working here even more rewarding:
- 20% colleague discount on all M&S products and many third-party brands for you and someone in your household, available once you've completed your probation
- Competitive holiday allowance with the option to buy more
- Discretionary bonus schemes linked to your performance and ours
- Strong pension and life assurance to help plan for the future
- Tailored induction and training to support your development from day one
- Exclusive perks and savings through our M&S Choices portal
- Market‑leading family policies, including parental, adoption and neonatal leave
- 24/7 wellbeing support, including virtual GP access and mental health services
- One paid volunteer day a year to support a cause that matters to you
- Everyone's welcome
We are ambitious about the future of retail.
We're disrupting, innovating and leading the industry into a more conscientious, inspiring digital era.
We're transforming how we work together and offering our most exciting opportunities yet.
Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers.
Join us and make change happen.
We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best.
We support each other and work together to win together.
If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don't hesitate to let us know when completing your application.
This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
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StudySmarter Expert Advice🤫
We think this is how you could land Product Manager
✨Join Product Management Meetups
Get involved in local product management meetups or workshops. These events are perfect for meeting industry folks, sharing ideas, and staying updated on trends. Plus, you never know who might be hiring—it's a fantastic way to make connections that could lead to a job at places like Marks and Spencer!
✨Show Off Your Product Sense
Create case studies or mini-projects showcasing your product management skills, and share them on platforms like Medium or LinkedIn. This not only puts your skills on display but also boosts your visibility in the product community. Imagine how impressed the hiring team at Marks and Spencer would be by your initiative!
✨Utilise Online Communities
Dive into online product management communities like Product Coalition or Mind the Product. Engage in discussions, ask questions, and share your insights. These platforms are goldmines for networking and finding hidden job opportunities—many companies often scout talent from within these circles.
✨Leverage Your University Network
If you’ve recently graduated or are still in uni, tap into your alumni network for connections in product management. Many universities have their own job boards and affinity resources to help graduates land roles. Don't forget to keep an eye out for job openings at Marks and Spencer through your school's career services!
We think you need these skills to ace Product Manager
Some tips for your application 🫡
Show Off Your Product Passion:When applying for a product management role like Product Manager, let your passion for developing products shine through in your cover letter. Share specific examples of products you've managed, how you solved user needs, and any successful outcomes you've achieved. This is your chance to showcase your understanding of the product lifecycle!
Highlight Your Cross-Functional Skills:Product management isn't just about understanding the product; it’s about collaborating with different teams! Make sure to emphasise your experience working with developers, designers, and marketers. Use your CV to showcase your ability to bridge gaps between these areas, and include relevant experiences that demonstrate your communication and leadership skills!
Include Your Metrics and Achievements:In a full-time product management application, data speaks volumes! Quantify your achievements wherever possible. Did you increase user retention by a certain percentage? Launch a product ahead of schedule? Include these metrics in your CV to paint a picture of your impact and effectiveness in previous roles.
Tailor Your CV to the Role:Make sure your CV is tailored for the Product Manager position at Marks and Spencer. Use keywords from the job description and ensure your relevant experiences are front and centre. Highlight any certifications or relevant training you’ve completed that will make you stand out as a strong candidate for the role. And remember, we’re excited to see your application on our website!
How to prepare for a job interview at Marks and Spencer
✨Understand the Product Life Cycle
As a product management candidate, we need to get our head around the complete product life cycle. Be prepared to discuss real-world examples of how you’ve managed product development from ideation to launch. Bring specific insights on tools like JIRA or Trello that can help streamline these processes.
✨Showcase Your Cross-Functional Skills
Product management is all about collaboration. We should be ready to highlight how we’ve worked across teams—think marketing, engineering, and design. Prepare to discuss scenarios where you had to mediate differing opinions and how you got everyone on board with a shared vision.
✨Prepare for Case Studies
In a full-time role, we can expect to encounter case study questions during our interviews. Practise solving hypothetical product problems on the spot, such as prioritising features for a new app or improving user engagement metrics. This will show our analytical thinking and decision-making skills.
✨Know Your Metrics
Let’s face it, numbers are our best friends in product management. We should prepare to discuss key performance indicators (KPIs) and how we've used analytics to inform product decisions. Dive into examples where data has driven our strategy for improvements or justified product changes.
