At a Glance
- Tasks: Deliver five-star service and assist customers in our Food section.
- Company: Join M&S, the UK's fastest growing retailer with a vibrant culture.
- Benefits: Flexible shifts, team support, and opportunities for growth.
- Other info: Embrace a dynamic environment with no two shifts the same.
- Why this job: Be at the frontline, making a real impact on customer experiences.
- Qualifications: Must be 18+, resilient, and ready to thrive under pressure.
The predicted salary is between 11 - 12 € per hour.
Work Pattern:
- Sunday 08:30-12:30
- Wednesday 06:00-10:00
- Thursday 06:00-10:00
- Friday 06:00-10:00
To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older.
Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK's fastest growing retailer. We're not just looking for someone to fill shelves - we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.
We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on. You’ll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you’ll make sure our customers feel truly valued every time they shop with us.
At M&S, our customers don’t wait. You’ll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond, to serve, sell, fill and help drive growth in sales. Being digitally confident is essential. You’ll utilise our digital tools, such as the Sparks App and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.
Being a team player is crucial. You’ll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience. Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same - and you’ll embrace the challenge.
This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there's huge opportunity. Are you ready for it? Take Your Marks and apply today.
Customer Assistant - Food - Princes Risborough SF employer: Marks and Spencer
At M&S, we pride ourselves on being a leading employer in the retail sector, offering our Customer Assistants in Princes Risborough a dynamic and supportive work environment. With a strong focus on employee growth, we provide comprehensive training and development opportunities, ensuring that our team members can thrive and advance in their careers. Our commitment to exceptional service and teamwork fosters a vibrant culture where every colleague is valued, making M&S not just a job, but a rewarding career choice.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant - Food - Princes Risborough SF
✨Tip Number 1
Get to know the company! Research M&S and their food products so you can chat confidently about them during your interview. Show us that you're not just another candidate, but someone who genuinely cares about what we do.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle a busy store or a tricky customer. We want to see how you thrive under pressure, so be ready to share your experiences with us.
✨Tip Number 3
Be flexible and adaptable! Highlight your ability to switch between tasks and areas in the store. We love team players who can roll with the punches and keep things running smoothly, so let us know how you fit that bill.
✨Tip Number 4
Don’t forget to showcase your digital skills! Familiarise yourself with tools like the Sparks App and any other tech we use. Show us that you’re ready to enhance the customer experience with your digital confidence.
We think you need these skills to ace Customer Assistant - Food - Princes Risborough SF
Some tips for your application 🫡
Show Your Passion for Food:When you're writing your application, let us know why you love food and M&S products! Share any experiences you've had that showcase your enthusiasm for food retail. We want to see that you're not just looking for a job, but that you're genuinely excited about being part of our team.
Highlight Your Customer Service Skills:Make sure to emphasise your experience in delivering top-notch customer service. We’re all about making our customers feel valued, so share examples of how you've gone above and beyond in previous roles. This will show us that you understand the importance of creating a great shopping experience.
Be Ready to Adapt:Flexibility is key in this role, so mention any times you've successfully adapted to changing situations or worked in a fast-paced environment. We want to know that you can handle the hustle and bustle of our busy store while keeping a positive attitude!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at M&S and how you can fit into our team.
How to prepare for a job interview at Marks and Spencer
✨Know Your M&S Food Products
Before the interview, take some time to familiarise yourself with M&S Food products. Being able to confidently discuss your favourite items or recent launches will show your passion and knowledge, which is key for a Customer Assistant role.
✨Demonstrate Your Resilience
Prepare examples from your past experiences where you thrived under pressure. Whether it was during a busy shift or handling a difficult customer, showcasing your resilience will highlight your suitability for this fast-paced environment.
✨Show Off Your Digital Skills
Since being digitally confident is essential, think of ways you've used technology in previous roles. Be ready to discuss how you can leverage tools like the Sparks App to enhance customer experience, as this will set you apart from other candidates.
✨Emphasise Teamwork and Flexibility
Come prepared with examples that demonstrate your ability to work well in a team and adapt to changing situations. M&S values a positive, high-energy environment, so showing that you can contribute to that will make a great impression.
