At a Glance
- Tasks: Deliver top-notch customer experiences through styling and fitting advice.
- Company: Join M&S, a leader in fashion and customer service.
- Benefits: Flexible hours, competitive pay, and a vibrant work environment.
- Other info: Fast-paced role with opportunities for personal growth and development.
- Why this job: Be part of a dynamic team helping customers feel their best.
- Qualifications: Passion for fashion and strong communication skills required.
The predicted salary is between 20000 - 25000 £ per year.
Work Pattern:
- Sunday 11:00-19:00
- Monday 13:00-21:00
- Wednesday 13:00-21:00
- Saturday 10:00-18:00
Join M&S as a Customer Assistant in our Fashion, Home & Beauty section, where you’ll play a vital frontline role in delivering a market leading customer experience. This isn’t just a retail job – it’s a role for people who love pace, graft, and playing their part in delivering our transformation.
We’re looking for fashion‑forward, confident people who are passionate about helping customers feel their best, whether that’s through 1 to 1 styling in suits, offering a five‑star bra fit experience or a tailor‑made beauty routine. You’ll be someone who knows how to build rapport quickly, listens to customer needs, and confidently recommends products both in‑store and online.
At M&S, our customers don't wait. You’ll be operating in a high‑demand environment, rolling your sleeves up and getting stuck in, no matter how busy the day gets. You’ll create genuine 1 to 1 connection with customers through fitting appointments and style advice, tapping into your knowledge of the latest trends and tailoring your recommendations to their unique needs.
Efficiency and effectiveness are non‑negotiable. You’ll keep standards sky‑high while balancing speed and accuracy, even when the pressure is on. Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and in‑store devices, to provide a personalised five‑star service.
Flexibility is vital. Retail moves fast – and you’ll move faster. You’ll adapt to where you’re needed, when you’re needed, always ready to meet the next challenge head‑on.
This is your moment. Take Your Marks and apply today.
Personal Style Advisor: Suit & Fit Specialist employer: Marks and Spencer
At M&S, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values passion and dedication. As a Personal Style Advisor, you'll enjoy opportunities for personal growth and development in a fast-paced environment, all while being part of a team that prioritises customer satisfaction and innovation. With flexible working hours and a commitment to employee well-being, M&S is the perfect place for those looking to make a meaningful impact in retail.
StudySmarter Expert Advice🤫
We think this is how you could land Personal Style Advisor: Suit & Fit Specialist
✨Tip Number 1
Get to know the company culture before your interview. M&S is all about delivering a top-notch customer experience, so show us you understand that by researching their values and how they connect with customers.
✨Tip Number 2
Practice your people skills! Since this role is all about building rapport and helping customers feel their best, think of examples from your past where you've done just that. We want to see your confidence shine through!
✨Tip Number 3
Be ready to demonstrate your digital savvy. Familiarise yourself with tools like the Sparks App and be prepared to discuss how you would use them to enhance the customer experience. Show us you can keep up in a fast-paced environment!
✨Tip Number 4
Finally, don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the M&S team and ready to take on the challenge!
We think you need these skills to ace Personal Style Advisor: Suit & Fit Specialist
Some tips for your application 🫡
Show Your Passion for Fashion:When you're writing your application, let your love for fashion shine through! Share any experiences or insights that highlight your style knowledge and how you can help customers feel their best.
Be Personable and Engaging:Remember, this role is all about connecting with customers. Use a friendly tone in your application to show us that you can build rapport quickly and make people feel comfortable.
Highlight Your Digital Savvy:Since being digitally confident is key, mention any experience you have with digital tools or apps. Show us how you can use technology to enhance the customer experience, both in-store and online.
Tailor Your Application:Just like a good suit, your application should fit perfectly! Make sure to customise your CV and cover letter to reflect the skills and qualities mentioned in the job description. We want to see how you align with our values!
How to prepare for a job interview at Marks and Spencer
✨Know Your Fashion Trends
Brush up on the latest fashion trends and styles, especially in suits and fit. Being able to discuss current trends confidently will show your passion for the role and help you connect with the interviewers.
✨Practice Your Customer Interaction Skills
Since this role is all about building rapport with customers, practice how you would approach a customer in-store. Think of scenarios where you can demonstrate your ability to listen and recommend products effectively.
✨Familiarise Yourself with Digital Tools
Get comfortable with digital tools like the Sparks App and any other in-store devices mentioned in the job description. Showing that you can navigate these tools will highlight your digital confidence and readiness for the role.
✨Show Your Flexibility
Prepare examples from your past experiences where you had to adapt quickly to changing situations. This will demonstrate your ability to thrive in a fast-paced retail environment, which is crucial for this position.
