At a Glance
- Tasks: Lead people development and performance across stores in Lancashire, Cumbria & Central North.
- Company: Join Marks and Spencer, a trusted name in retail with a focus on quality and service.
- Benefits: Enjoy a 20% discount, competitive holidays, and tailored training from day one.
- Other info: Be part of an inclusive team that values diversity and personal growth.
- Why this job: Make a real impact by developing future leaders and enhancing store performance.
- Qualifications: Experience in people management within retail and strong talent development skills.
The predicted salary is between 36000 - 60000 £ per year.
Overview
People Manager - Lancashire, Cumbria & Central North Area at Marks and Spencer. This role focuses on leading people development, performance, and HR processes across stores in the region. Regular travel within the region and on-site presence in stores is required.
What You’ll Do
- Talent Development & Succession Planning: Lead Team Manager resourcing across the region and support career progression through targeted programmes like Stepping into Team/Store Manager, ensuring a strong pipeline of future leaders.
- Assessment & Onboarding Excellence: Coordinate assessment processes for internal and external Team Managers including early career colleagues.
- Performance & Engagement Support: Partner with store teams and regional leaders to drive high standards in key people practices such as performance management and colleague engagement.
- Operational Delivery & Change Management: Drive people-related activities for store openings, closures, and transformation, ensuring accurate HR processes and systems.
- Data-Driven Insights & Coaching: Analyse people data to identify opportunities, mentor leaders, and promote compliance with tools like MyHR and People Hub to enhance store performance.
- Key Relationships that will help you succeed include Regional People Partner, Regional Learning Partners, Regional Manager, and Store Management Teams.
Who You Are
- Proven experience in a people management role within the retail industry.
- Strong ability to manage assessment and recruitment processes.
- Outstanding skills in talent development and performance management.
- Flawless execution of people processes with a focus on accuracy and compliance.
- Ability to analyse data and provide actionable insights.
- Excellent communication and collaboration skills.
What’s In It For You
Working at M&S means being part of something bigger—delivering quality, value and service to millions of customers daily. We’re inclusive, fast-moving and evolving, with a strong purpose and a focus on doing the right thing.
- 20% colleague discount on all M&S products and many third-party brands for you and someone in your household, after probation
- Competitive holiday allowance with opportunity to buy more
- Discretionary bonus schemes linked to performance
- Strong pension and life assurance
- Tailored induction and training from day one
- Exclusive perks and savings through M&S Choices
- Market-leading family policies, including parental, adoption and neonatal leave
- 24/7 wellbeing support, including virtual GP access
- One paid volunteer day per year
About the Company & Inclusion
Marks & Spencer is committed to building diverse and representative teams where everyone can bring their whole selves to work. We strive to be an inclusive organisation trusted by colleagues, customers and suppliers. If you need support or reasonable adjustments during the recruitment process, please let us know when applying so we can help you perform your best.
Are you ready to apply? Take your marks and apply today.
People Manager - Lancashire, Cumbria & Central North Area employer: Marks and Spencer
Marks and Spencer is an exceptional employer, offering a dynamic work environment in the Lancashire, Cumbria & Central North Area where you can lead people development and performance initiatives. With a strong focus on inclusivity, employee growth opportunities, and a comprehensive benefits package including a generous colleague discount, competitive holiday allowance, and 24/7 wellbeing support, M&S empowers its employees to thrive both personally and professionally.
StudySmarter Expert Advice🤫
We think this is how you could land People Manager - Lancashire, Cumbria & Central North Area
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those who work at Marks and Spencer. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Prepare for the interview by researching M&S's values and recent initiatives. Show us how your experience aligns with their mission and how you can contribute to their people development goals.
✨Tip Number 3
Practice your responses to common interview questions, but keep it natural. We want to see your personality shine through, so don’t be afraid to share your passion for talent development and performance management.
✨Tip Number 4
Follow up after your interview with a thank-you email. It’s a simple gesture that shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great way to reiterate your fit for the position!
We think you need these skills to ace People Manager - Lancashire, Cumbria & Central North Area
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the People Manager role. Highlight your experience in people management, talent development, and performance management, as these are key areas for us at M&S.
Showcase Your Achievements:Don’t just list your responsibilities; share specific examples of how you've driven performance and engagement in previous roles. We love seeing quantifiable results that demonstrate your impact!
Be Authentic:Let your personality shine through in your application. We value authenticity and want to get a sense of who you are beyond your professional skills. Share your passion for people management and how it aligns with our values.
Apply Through Our Website:For the best chance of success, make sure to apply directly through the M&S careers website. This ensures your application is seen by the right people and helps us keep track of all applicants efficiently.
How to prepare for a job interview at Marks and Spencer
✨Know Your People Management Stuff
Make sure you brush up on your people management skills, especially in retail. Be ready to discuss your experience with talent development and performance management, as these are key for the role. Think of specific examples where you've successfully led teams or improved processes.
✨Showcase Your Data Skills
Since the role involves analysing people data, be prepared to talk about how you've used data to drive decisions in the past. Bring examples of how you've identified opportunities for improvement and what impact that had on team performance.
✨Engage with the Company Culture
Marks and Spencer values inclusivity and collaboration, so show that you align with their culture. Share experiences where you've fostered a positive team environment or worked effectively with diverse groups. This will demonstrate that you're a good fit for their ethos.
✨Prepare Questions for Them
Interviews are a two-way street, so come armed with thoughtful questions about the role and the company. Ask about their approach to talent development or how they measure success in people management. This shows your genuine interest and helps you assess if it's the right fit for you.
