At a Glance
- Tasks: Lead the team in delivering a top-notch shopping experience and ensure smooth operations.
- Company: Join a well-known food retailer with a focus on teamwork and customer service.
- Benefits: Competitive pay, flexible hours, and opportunities for growth within the company.
- Other info: Dynamic role with the chance to make a real impact in your local community.
- Why this job: Perfect for those who thrive in a fast-paced environment and love working with people.
- Qualifications: Must be 18 or older; leadership skills and a passion for customer service are essential.
The predicted salary is between 24000 - 30000 € per year.
Work Pattern:
- Sunday 10:30-18:30
- Tuesday 13:30-21:30
- Wednesday 13:30-21:30
- Thursday 13:30-21:30
- Friday 13:30-21:30
To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older.
Responsibilities include:
- Leading the fill operation, delivering a salesfloor that is ready to trade.
- Taking operational responsibility for coordinating resources to Serve, Sell and Fill.
- Leading the floor in the absence of the Colleague Manager.
- Coordinating resources to deliver operational tasks during the fill operation.
- Coaching colleagues on One Best Way and driving productivity in readiness for store opening.
- Allocating resources effectively to deliver a quick payment experience.
- Enabling all daily operational processes to be implemented efficiently across their area of the store.
- Coordinating the team to deliver a clean, safe and well-presented store.
- Creating a great team atmosphere that is inclusive of everyone.
- Role modelling great Customer Service and M&S behaviours.
- Supporting Colleague Managers by sharing observations of colleagues to help deliver high performance.
- Supporting nearby stores if operationally required.
- Being a key holder and answering call outs as required.
- Handling tasks related to the opening and closing of the building, including receipt of vehicles, temperature controls, logging operational issues with relevant Helpdesks, cash handling and TSL compliance in peripheral hours.
This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there's huge opportunity. Are you ready for it? Take Your Marks and apply today.
Shift Lead - Food - Oxford Cowley Road Simply Food employer: Marks and Spencer
At Simply Food on Oxford Cowley Road, we pride ourselves on fostering a dynamic and inclusive work culture where every team member is valued. As a Shift Lead, you'll not only enjoy competitive benefits and opportunities for personal growth but also play a crucial role in creating a vibrant shopping experience for our customers. Join us to be part of a supportive team that encourages collaboration and excellence in service.
StudySmarter Expert Advice🤫
We think this is how you could land Shift Lead - Food - Oxford Cowley Road Simply Food
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what they value and how you can fit in.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. The more comfortable you are, the better you'll come across during the real deal.
✨Tip Number 3
Dress the part! Make sure you look smart and professional for your interview. First impressions count, so show them you're serious about the role.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds.
We think you need these skills to ace Shift Lead - Food - Oxford Cowley Road Simply Food
Some tips for your application 🫡
Show Your Leadership Skills:In your application, make sure to highlight any experience you have in leading teams or coordinating resources. We want to see how you can step up and take charge, especially in a busy environment like ours!
Be Specific About Your Experience:When detailing your previous roles, focus on specific tasks you've handled that relate to the job description. Mention how you've contributed to creating a clean and well-presented space or improved customer service – we love those details!
Demonstrate Your Team Spirit:We’re all about teamwork here at StudySmarter, so don’t forget to mention how you’ve fostered a great team atmosphere in past jobs. Share examples of how you’ve supported colleagues and contributed to a positive work environment.
Apply Through Our Website:Make it easy for us to find your application by applying directly through our website. It helps us keep everything organised and ensures your application gets the attention it deserves!
How to prepare for a job interview at Marks and Spencer
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Shift Lead. Familiarise yourself with the key tasks like leading the fill operation and coordinating resources. This will help you demonstrate your knowledge and show that you're ready to take on the role.
✨Showcase Your Leadership Skills
As a Shift Lead, you'll be expected to coach colleagues and drive productivity. Prepare examples from your past experiences where you've successfully led a team or improved processes. This will highlight your ability to lead effectively in a fast-paced environment.
✨Emphasise Customer Service Excellence
Customer service is crucial in this role. Be ready to discuss how you've provided great customer service in previous positions. Share specific instances where you went above and beyond to ensure customer satisfaction, as this aligns with the expectations of the job.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, store operations, or growth opportunities within the company. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
