At a Glance
- Tasks: Assist customers and ensure a smooth shopping experience in our Food section.
- Company: Join M&S, the UK's fastest growing retailer with a vibrant team culture.
- Benefits: Enjoy competitive pay, including an unsocial hours premium, and flexible shifts.
- Other info: Dynamic role with opportunities for growth in a fast-paced environment.
- Why this job: Be at the forefront of customer service and make a real impact every day.
- Qualifications: Must be 18 or over; a passion for food and teamwork is essential.
The predicted salary is between 12 - 12 € per hour.
Work Pattern:
- Sunday 06:00-12:15
- Saturday 05:00-11:15
Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.
Under 18 disclaimer: This job role involves working early mornings and this means we can't consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.
Join M&S as a Customer Assistant in our Food section, where you'll become at the frontline of the UK's fastest growing retailer. We're not just looking for someone to fill shelves - we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.
We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on. You’ll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.
At M&S, our customers don't wait. You'll thrive in a high‑pressure environment, staying sharp, fast, and focused when the store is at its busiest. You'll go above and beyond, to serve, sell, fill and help drive growth in sales. Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks and our in‑store devices, to enhance the customer experience and ensure they get the products they want when they need them.
Being a team player is crucial. You'll contribute to a positive, high‑energy environment, where everyone works hard and supports each other in delivering a seamless customer experience. Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same - and you'll embrace the challenge.
This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there's huge opportunity. Are you ready for it? Take Your Marks and apply today.
Customer Assistant - Food (Weekend Early) - Oxford employer: Marks and Spencer
At M&S, we pride ourselves on being a leading employer in the retail sector, offering our Customer Assistants not just a job, but a vibrant career path filled with growth opportunities. Our supportive work culture fosters teamwork and resilience, ensuring that every colleague feels valued and empowered to deliver exceptional service. Located in Oxford, our store provides a dynamic environment where you can thrive under pressure while enjoying competitive pay, including an unsocial hours premium, and the chance to be part of a transformative journey in the UK's fastest growing retailer.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant - Food (Weekend Early) - Oxford
✨Tip Number 1
Get to know the company! Before your interview, do a bit of homework on M&S and their food products. This will help you show off your passion and knowledge during the chat, making you stand out as a candidate who truly cares.
✨Tip Number 2
Practice your customer service skills! Think about how you would handle different scenarios with customers. Being able to demonstrate your ability to deliver five-star service under pressure will really impress the hiring team.
✨Tip Number 3
Show your flexibility! Be ready to discuss how you can adapt to various roles in the store. Highlighting your willingness to jump in wherever needed will show that you're a true team player, which is key for this role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the M&S team. So, don’t wait – take your marks and get that application in!
We think you need these skills to ace Customer Assistant - Food (Weekend Early) - Oxford
Some tips for your application 🫡
Show Your Passion for Food:When you're writing your application, let us know why you love food and what makes M&S products special to you. We want to see that you're genuinely excited about being part of our team and serving our customers.
Highlight Your Customer Service Skills:Make sure to mention any experience you've had in customer service. We’re looking for those who can deliver five-star service, so share examples of how you've gone above and beyond for customers in the past.
Be Ready to Adapt:Since no two shifts will look the same, it’s important to show us that you’re flexible and can handle a fast-paced environment. Talk about times when you’ve successfully adapted to changing situations or demands.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need to make your application stand out!
How to prepare for a job interview at Marks and Spencer
✨Know Your M&S Food Products
Before the interview, brush up on your knowledge of M&S Food products. Familiarise yourself with their bestsellers and any new items. This will not only show your passion for the brand but also help you confidently recommend products during the interview.
✨Demonstrate Your Customer Service Skills
Think of examples from your past experiences where you've provided excellent customer service. Be ready to share how you handled difficult situations or went above and beyond for a customer. This will highlight your ability to thrive under pressure and deliver five-star service.
✨Show Your Team Spirit
Prepare to discuss how you work as part of a team. Share instances where you supported colleagues or contributed to a positive work environment. M&S values teamwork, so showcasing your collaborative spirit will make you stand out.
✨Embrace Flexibility and Adaptability
Be ready to talk about your flexibility in working different shifts and adapting to changing demands. Highlight any previous roles where you had to adjust quickly to new tasks or environments, as this aligns perfectly with the dynamic nature of retail.
