At a Glance
- Tasks: Deliver five-star service and assist customers in our Food section.
- Company: Join M&S, the UK's fastest growing retailer with a vibrant culture.
- Benefits: Flexible hours, team environment, and opportunities for growth.
- Other info: Dynamic role with no two shifts the same, perfect for adaptable individuals.
- Why this job: Be at the forefront of customer service and make a real impact.
- Qualifications: Passion for food, resilience, and digital confidence required.
The predicted salary is between 10 - 12 £ per hour.
Work Pattern:
- Sunday 16:00 - 20:00
- Thursday 18:00 - 22:00
- Friday 18:00 - 22:00
Join M&S as a Customer Assistant in our Food section, where you’ll become at the frontline of the UK's fastest growing retailer. We’re not just looking for someone to fill shelves - we need down‑to‑earth colleagues who thrive under pressure, deliver five‑star service at pace, and embrace the transformation we’re driving.
We’re seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head‑on. You’ll be a resilient and committed brand ambassador who is ready to raise the bar by confidently recommending and selling our newest food products to our customers.
Through remarkable service you’ll make sure our customers feel truly valued every time they shop with us. At M&S, our customers don’t wait. You’ll thrive in a high‑pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond to serve, sell, fill and help drive growth in sales.
Being digitally confident is essential. You’ll utilise our digital tools, such as the Sparks App and our in‑store devices, to enhance the customer experience and ensure they get the products they want when they need them. Being a team player is crucial. You’ll contribute to a positive, high‑energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.
Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same – and you’ll embrace the challenge. This is a frontline role, not for the faint‑hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity. Are you ready for it? Take Your Marks and apply today.
Customer Assistant - Food - West Bridgford Simply Food in Nottingham employer: Marks and Spencer
Joining M&S as a Customer Assistant in West Bridgford means becoming part of a dynamic team at the forefront of the UK's fastest growing retailer. With a strong emphasis on employee growth, we offer comprehensive training and development opportunities, ensuring you thrive in a supportive and high-energy work culture. Enjoy the unique advantage of working in a vibrant community where your contributions are valued, and every day presents new challenges and rewards.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant - Food - West Bridgford Simply Food in Nottingham
✨Tip Number 1
Get to know the company! Research M&S and their food products so you can chat confidently about them during your interview. Show us that you're not just another candidate, but someone who genuinely cares about what we do.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle a busy store or a tricky customer. We want to see how you thrive under pressure, so be ready to share your experiences with us.
✨Tip Number 3
Be flexible and adaptable! Highlight your ability to switch between tasks and areas in the store. We love team players who can roll with the punches and keep things running smoothly, no matter what comes their way.
✨Tip Number 4
Don’t forget to showcase your digital skills! Familiarise yourself with tools like the Sparks App and any other tech we use. Show us that you’re ready to enhance the customer experience with your digital confidence.
We think you need these skills to ace Customer Assistant - Food - West Bridgford Simply Food in Nottingham
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for M&S Food shine through. We want to see that you’re not just looking for a job, but that you genuinely care about delivering top-notch service and have a real interest in our products.
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role. We’re looking for team players who thrive under pressure, so share examples of how you've handled busy situations in the past.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the Customer Assistant role. Remember, we’re all about efficiency!
Apply Through Our Website:Don’t forget to submit your application through our official website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Marks and Spencer
✨Know Your M&S Food Products
Before the interview, brush up on your knowledge of M&S Food products. Familiarise yourself with their bestsellers and any new items. This will not only show your passion for the brand but also help you confidently recommend products during the interview.
✨Demonstrate Your Customer Service Skills
Prepare to share examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond for a customer or handled a difficult situation. This will highlight your ability to thrive under pressure and deliver five-star service.
✨Show Your Team Spirit
M&S values teamwork, so be ready to discuss how you contribute to a positive work environment. Share experiences where you supported colleagues or worked collaboratively to achieve a common goal. This will demonstrate that you're a team player who can adapt to various roles.
✨Embrace Digital Tools
Since being digitally confident is essential, make sure you’re familiar with tools like the Sparks App. You might be asked how you would use technology to enhance the customer experience, so think of specific examples where you’ve used digital tools effectively in previous roles.
