At a Glance
- Tasks: Assist customers and ensure a seamless shopping experience in our Food section.
- Company: Join M&S, the UK's fastest growing retailer with a vibrant team culture.
- Benefits: Flexible hours, competitive pay, and the chance to work in a dynamic environment.
- Other info: Embrace a fast-paced role with opportunities for growth and development.
- Why this job: Be at the forefront of customer service and make a real impact every day.
- Qualifications: Passion for food, resilience, and a team player attitude are essential.
The predicted salary is between 10 - 12 £ per hour.
Work Pattern: Friday 18.00 - 22.00, Saturday 13.15 - 22.00
Start: w/c 21/06/26 - 05/09/26
Join M&S as a Customer Assistant in our Food section, where you'll become at the frontline of the UK's fastest growing retailer. We're not just looking for someone to fill shelves - we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.
We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on. You’ll be a resilient and committed brand ambassador who confidently recommends and sells our newest food products to our customers. Through remarkable service you’ll make sure our customers feel truly valued every time they shop with us.
At M&S, our customers don’t wait. You'll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond, to serve, sell, fill and help drive growth in sales. Being digitally confident is essential. You’ll utilise our digital tools, such as the Sparks and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.
Being a team player is crucial. You’ll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience. Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same - and you’ll embrace the challenge.
This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there's huge opportunity. Are you ready for it? Take Your Marks and apply today.
Customer Assistant - Food (Fixed Term) - Chilwell Notts Simply Food in Nottingham employer: Marks and Spencer
Joining M&S as a Customer Assistant in Chilwell Notts means becoming part of a dynamic team at the forefront of the UK's fastest growing retailer. With a strong emphasis on employee growth, we offer a vibrant work culture that values resilience and teamwork, ensuring you feel supported while delivering exceptional service. Our commitment to flexibility and digital innovation not only enhances your skills but also provides a rewarding environment where every day presents new challenges and opportunities to excel.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant - Food (Fixed Term) - Chilwell Notts Simply Food in Nottingham
✨Tip Number 1
Get to know the M&S Food products inside out! When you walk into that interview, show off your passion for the brand and its offerings. This will not only impress the hiring team but also demonstrate that you're ready to be a brand ambassador.
✨Tip Number 2
Practice your customer service skills! Think about how you would handle different scenarios in a busy store. Being able to showcase your ability to thrive under pressure will set you apart from other candidates.
✨Tip Number 3
Be flexible and adaptable! During your interview, highlight your willingness to take on various roles within the store. Show that you’re ready to jump in wherever needed, especially during peak times.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the M&S team and ready to contribute to our high-energy environment.
We think you need these skills to ace Customer Assistant - Food (Fixed Term) - Chilwell Notts Simply Food in Nottingham
Some tips for your application 🫡
Show Your Passion for Food:When you're writing your application, let your love for food shine through! Talk about your favourite M&S products and why you think they stand out. This will show us that you’re not just looking for a job, but you genuinely care about what we offer.
Highlight Your Customer Service Skills:We want to know how you’ve gone above and beyond for customers in the past. Share specific examples of when you provided exceptional service or handled a tough situation. This will help us see that you can thrive under pressure and deliver that five-star service we’re after.
Be Yourself:Don’t be afraid to let your personality come through in your application. We’re looking for down-to-earth colleagues who can connect with our customers. A bit of humour or a personal touch can make your application stand out from the crowd!
Apply Through Our Website:Make sure you apply through our website for the best chance of getting noticed. It’s super easy, and you’ll find all the info you need right there. Plus, it shows us you’re serious about joining the M&S team!
How to prepare for a job interview at Marks and Spencer
✨Know Your M&S Food Products
Before the interview, take some time to familiarise yourself with M&S Food products. Being able to confidently discuss your favourite items or recent launches will show your passion and knowledge, which is key for a Customer Assistant role.
✨Demonstrate Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to help a customer, especially in high-pressure situations. This will highlight your ability to thrive in a busy environment.
✨Show Your Team Spirit
M&S values teamwork, so be ready to share experiences where you've worked effectively as part of a team. Discuss how you support colleagues and contribute to a positive atmosphere, as this is crucial for delivering a seamless customer experience.
✨Be Ready for Flexibility
Since no two shifts are the same, be prepared to discuss your adaptability. Share examples of how you've successfully handled changing demands in previous roles, showcasing your willingness to roll up your sleeves and tackle any challenge that comes your way.
