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- Tasks: Lead a dynamic team on the shop floor, driving service and standards.
- Company: Join M&S, a leading retailer committed to innovation and customer experience.
- Benefits: Competitive pay, career development, and a supportive work culture.
- Other info: Embrace change in a vibrant environment with growth opportunities.
- Why this job: Make a real impact by inspiring your team and reshaping retail for future customers.
- Qualifications: Experience in fast-paced retail leadership and strong commercial awareness.
The predicted salary is between 30000 - 40000 £ per year.
Join M&S as a Team Manager in Food, where you'll lead from the front and play a critical role in reshaping our stores for the next generation of customers. This isn't a back-office leadership role. You'll be on the shop floor, setting the pace, raising standards, and inspiring your team to deliver standout style, sharp service, and strong commercial results, even when the pressure is on.
We're looking for confident, people-first leaders who thrive in fast-moving environments, make bold decisions, and know how to bring the best out of others.
What success looks like:- A department that trades strongly, looks brilliant and delivers five-star service
- A motivated, multiskilled team who feel supported, challenged and proud of what they deliver
- Clear ownership of standards, safety, availability and operational excellence
- Strong commercial results driven by insight, pace and great leadership
- A culture where people feel valued, developed and excited to grow with M&S
- Proven experience leading teams in a fast-paced retail or customer-focused environment
- Strong commercial awareness with the confidence to use data and insight to drive results
- The ability to coach, develop and performance-manage with clarity and empathy
- Confidence having constructive, sometimes difficult conversations
- A resilient, adaptable mindset with the energy to lead through change
- Digital confidence and a willingness to embrace new ways of working
- A natural role model for great service, inclusion and M&S behaviours
Take Your Marks and apply today.
Team Manager - Food - Norfolk Area in Norwich employer: Marks and Spencer
Contact Detail:
Marks and Spencer Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Manager - Food - Norfolk Area in Norwich
✨Tip Number 1
Get to know the company culture before your interview. M&S is all about people-first leadership, so show us how you embody that in your past roles. Research their values and think of examples where you've inspired your team or improved service.
✨Tip Number 2
Practice your leadership stories! We want to hear about times you’ve led a team under pressure or made bold decisions. Prepare specific examples that highlight your ability to coach and develop others, as well as how you’ve driven commercial results.
✨Tip Number 3
Be ready for those tough conversations. M&S values clarity and empathy, so think about how you can demonstrate your ability to handle difficult discussions with your team. Show us you can balance being supportive while also holding people accountable.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the M&S family and ready to lead from the front in the fast-paced food environment.
We think you need these skills to ace Team Manager - Food - Norfolk Area in Norwich
Some tips for your application 🫡
Show Your Leadership Style: When writing your application, make sure to highlight your leadership style. We want to see how you inspire and motivate your team, especially in fast-paced environments like retail. Share specific examples that showcase your ability to lead from the front!
Be Data-Driven: Since strong commercial awareness is key for this role, don’t shy away from mentioning your experience with data. We love candidates who can use insights to drive results, so include any relevant metrics or achievements that demonstrate your impact.
Emphasise People Skills: This role is all about people, so make sure to convey your ability to coach and develop your team. We’re looking for those who can have constructive conversations with empathy, so share instances where you've successfully managed performance or resolved conflicts.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join the M&S family!
How to prepare for a job interview at Marks and Spencer
✨Know Your Stuff
Before the interview, make sure you understand M&S's values and what they stand for. Familiarise yourself with their approach to customer service and how they reshape stores for the next generation. This will help you align your answers with their expectations.
✨Showcase Your Leadership Style
Be ready to discuss your leadership experiences in fast-paced environments. Share specific examples of how you've motivated teams, handled pressure, and made bold decisions. Highlight your ability to coach and develop others, as this is crucial for the Team Manager role.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and adaptability. Think of scenarios where you had to manage difficult conversations or drive commercial results. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Embrace Digital Confidence
Since M&S values digital confidence, be prepared to discuss how you've used data and insights to drive results in your previous roles. Show your willingness to embrace new technologies and ways of working, as this will demonstrate your adaptability and forward-thinking mindset.