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- Tasks: Be the backstage powerhouse, managing stock and deliveries to keep our store running smoothly.
- Company: Join M&S, a leading retailer with a dynamic team environment.
- Benefits: Earn a competitive wage with an unsocial hours premium and flexible shifts.
- Other info: Perfect for those who thrive under pressure and love a challenge!
- Why this job: Get hands-on experience in a fast-paced retail environment while making a real impact.
- Qualifications: Must be 18 or over; teamwork and digital skills are essential.
The predicted salary is between 12 - 15 £ per hour.
Work Pattern:
- Week 1: Sunday 05:00 - 13:00
- Wednesday 03:30 - 11:30
- Thursday 03:30 - 11:30
- Friday 03:30 - 11:30
- Week 2: Monday 03:30 - 11:30
- Wednesday 03:30 - 11:30
- Thursday 03:30 - 11:30
- Saturday 03:30 - 11:30
Under 18 disclaimer: This job role involves operating mechanical equipment as relevant to the job role and this means we can't consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.
Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.
Join our team at M&S as a Customer Assistant in Operations, you'll be the backstage powerhouse of our stores. It's a physically demanding, high-intensity role that keeps our stores running like clockwork. If you're ready to roll your sleeves up and work smart, this is the role for you.
You will be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There's no room for delay. You'll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.
Flexibility is vital. You'll work across the wider store where needed - always keeping up with the pace and demands of retail. Being digitally confident is essential. You'll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.
Being a team player is essential. You'll be a key cog in a big machine, working across functions and supporting colleagues across the store. Flexibility is vital. From early morning deliveries to shifting stock late into the day, you'll adapt quickly to keep things moving. This is a role for people who move with purpose. Are you ready for it? Take Your Marks and apply today.
Customer Assistant - Backstage - Rushden Lakes in Northampton employer: Marks and Spencer
Contact Detail:
Marks and Spencer Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Assistant - Backstage - Rushden Lakes in Northampton
✨Tip Number 1
Get to know the company! Research M&S and understand their values, especially around teamwork and flexibility. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to customer service and teamwork. Think about examples from your past experiences that demonstrate your ability to work under pressure and adapt quickly.
✨Tip Number 3
Show off your digital skills! Since being digitally confident is key for this role, be ready to discuss any relevant tools or software you've used before. If you can, mention how you've used tech to improve efficiency in previous jobs.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and serious about joining the M&S team. Don’t wait – take your marks and get that application in!
We think you need these skills to ace Customer Assistant - Backstage - Rushden Lakes in Northampton
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for the role shine through! We want to see that you're excited about being a Customer Assistant and ready to tackle the challenges of a fast-paced environment.
Highlight Relevant Experience: Make sure to mention any previous experience you have in retail or similar roles. We love seeing how you've handled stock, deliveries, or worked as part of a team, so don’t hold back!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. No need for fluff—just show us what you’ve got!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you one step closer to joining our team at M&S.
How to prepare for a job interview at Marks and Spencer
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Customer Assistant in Operations entails. Familiarise yourself with the job description, especially the physical demands and the importance of flexibility. This will help you demonstrate that you're ready to roll your sleeves up and tackle the challenges head-on.
✨Showcase Your Team Spirit
Since this role is all about being a team player, think of examples from your past experiences where you've worked effectively in a team. Be prepared to discuss how you support colleagues and contribute to a positive work environment. This will show that you can be a key cog in their big machine.
✨Demonstrate Digital Confidence
As you'll be using digital tools to track deliveries and manage stock, it's crucial to convey your comfort with technology. Share any relevant experiences where you've successfully used digital tools in previous roles or studies. This will reassure them that you can handle the tech side of things with ease.
✨Prepare for Scenario Questions
Expect questions that assess your ability to handle the fast-paced nature of retail. Think about how you would respond to scenarios like managing stock during busy periods or adapting to last-minute changes. Practising these responses will help you feel more confident and ready to impress.