At a Glance
- Tasks: Lead a dynamic team on the shop floor, inspiring excellence in service and style.
- Company: Join M&S, a forward-thinking retailer committed to innovation and customer satisfaction.
- Benefits: Competitive pay, career development opportunities, and a vibrant work culture.
- Other info: Be part of a supportive environment where your growth is valued and encouraged.
- Why this job: Make a real impact by shaping the future of retail and leading a passionate team.
- Qualifications: Experience in fast-paced retail and strong leadership skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
Responsibilities
Join M&S as a Team Manager in Food, where you’ll lead from the front and play a critical role in reshaping our stores for the next generation of customers. This isn’t a back-office leadership role. You’ll be on the shop floor, setting the pace, raising standards, and inspiring your team to deliver standout style, sharp service, and strong commercial results, even when the pressure is on. We’re looking for confident, people-first leaders who thrive in fast-moving environments, make bold decisions, and know how to bring the best out of others.
What Success Looks Like
- A department that trades strongly, looks brilliant and delivers five-star service
- A motivated, multiskilled team who feel supported, challenged and proud of what they deliver
- Clear ownership of standards, safety, availability and operational excellence
- Strong commercial results driven by insight, pace and great leadership
- A culture where people feel valued, developed and excited to grow with M&S
What We’re Looking For
- Proven experience leading teams in a fast-paced retail or customer-focused environment
- Strong commercial awareness with the confidence to use data and insight to drive results
- The ability to coach, develop and performance-manage with clarity and empathy
- Confidence having constructive, sometimes difficult conversations
- A resilient, adaptable mindset with the energy to lead through change
- Digital confidence and a willingness to embrace new ways of working
- A natural role model for great service, inclusion and M&S behaviour
We think you need these skills to ace Team Manager - Food - Northallerton New SF
Team Leadership
Fast-Paced Retail Experience
Commercial Awareness
Data-Driven Decision Making
Coaching and Development
Performance Management
Effective Communication
