At a Glance
- Tasks: Assist customers and ensure a seamless shopping experience in our Food section.
- Company: Join M&S, the UK's fastest growing retailer with a vibrant team culture.
- Benefits: Competitive pay, including unsocial hours premium, and opportunities for growth.
- Other info: Dynamic role with varied shifts and a supportive team environment.
- Why this job: Be at the forefront of customer service and make a real impact every day.
- Qualifications: Must be 18 or over; passion for food and customer service is essential.
The predicted salary is between 12 - 15 € per hour.
Work Pattern:
- Monday 04:00-12:00
- Tuesday 04:00-12:00
- Saturday 10:00-19:00
Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.
Under 18 disclaimer: This job role involves working early mornings and this means we can't consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.
Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK's fastest growing retailer. We're not just looking for someone to fill shelves - we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.
We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on. You’ll be a resilient and committed brand ambassador who is ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you’ll make sure our customers feel truly valued every time they shop with us.
At M&S, our customers don't wait. You'll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You'll go above and beyond, to serve, sell, fill and help drive growth in sales. Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.
Being a team player is crucial. You'll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience. Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same - and you'll embrace the challenge.
This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there's huge opportunity. Are you ready for it? Take Your Marks and apply today.
Customer Assistant - Food - Northallerton New SF employer: Marks and Spencer
Join M&S as a Customer Assistant in Northallerton, where you'll be part of a dynamic team that thrives on delivering exceptional service in a fast-paced environment. We offer competitive pay, including an unsocial hours premium, and a supportive work culture that encourages personal growth and teamwork. With opportunities to engage with our diverse range of food products and utilise digital tools to enhance customer experiences, M&S is committed to fostering a rewarding career for those ready to embrace the challenge.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant - Food - Northallerton New SF
✨Tip Number 1
Get to know the company inside out! Research M&S and their food products so you can chat confidently about them during your interview. Show us you're passionate about what we do!
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle a busy store or a tricky customer. We want to see how you thrive under pressure, so be ready to share your experiences.
✨Tip Number 3
Be flexible and show us your adaptability! Talk about times when you've had to switch gears quickly in a job. We love team players who can jump in wherever needed, especially in a fast-paced environment.
✨Tip Number 4
Don’t forget to highlight your digital skills! Mention any experience with tech tools or apps that can enhance customer service. We’re looking for someone who can use our digital tools to make shopping easier for our customers.
We think you need these skills to ace Customer Assistant - Food - Northallerton New SF
Some tips for your application 🫡
Show Your Passion for Food:When you're writing your application, let us know why you love food and M&S products! Share any experiences that highlight your enthusiasm for our offerings. We want to see that you're not just looking for a job, but that you're genuinely excited about being part of our team.
Highlight Your Customer Service Skills:Make sure to emphasise any previous experience you've had in customer service. We’re all about delivering five-star service, so share examples of how you've gone above and beyond for customers in the past. This will show us that you understand what it takes to thrive in a high-pressure environment.
Be Flexible and Adaptable:In your application, mention your ability to adapt to changing situations. Since no two shifts are the same, we need team players who can roll with the punches. Talk about times when you've had to adjust quickly to meet demands or tackle unexpected challenges.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into our hands quickly. Plus, you’ll find all the details you need about the role and our company culture there. So, don’t hesitate – take your marks and get started!
How to prepare for a job interview at Marks and Spencer
✨Know Your Stuff
Familiarise yourself with M&S Food products before the interview. Being able to talk confidently about their offerings will show your passion and commitment to the role. It’s all about demonstrating that you’re not just another candidate, but someone who genuinely cares about what they sell.
✨Showcase Your Resilience
Prepare examples from your past experiences where you've thrived under pressure. This role demands a lot, so be ready to discuss how you handle busy environments and maintain high standards of service, even when things get hectic.
✨Emphasise Team Spirit
M&S values teamwork, so think of instances where you’ve worked well with others. Highlight your ability to support colleagues and contribute to a positive atmosphere, as this will resonate well with the interviewers looking for a team player.
✨Be Digitally Savvy
Since being digitally confident is essential, brush up on any relevant technology or tools you might use in the role. Mentioning your familiarity with digital tools like Sparks can set you apart and show that you’re ready to enhance the customer experience.
