At a Glance
- Tasks: Lead store operations, inspire teams, and drive commercial performance.
- Company: Join M&S, a dynamic and inclusive retail leader.
- Benefits: 20% discount, competitive holidays, bonuses, and wellbeing support.
- Why this job: Shape the future of retail and make a real impact.
- Qualifications: Retail leadership experience and a passion for developing others.
- Other info: Be part of an innovative team transforming the retail landscape.
The predicted salary is between 36000 - 60000 £ per year.
We’re growing our leadership community and building a talent pipeline for future Store Manager and Deputy Store Manager roles across the region. We’re looking for ambitious, energised and commercially minded leaders who want to help raise the bar across our stores. This is your chance to step into a role where you set the pace, inspire your teams and play a key part in our transformation. Apply today to register your interest in upcoming opportunities.
Our stores come in all shapes and sizes, from fast‑paced Simply Food locations to full line stores with Fashion, Home, Beauty and Food under one roof. In full line stores, a Deputy Store Manager will take full ownership of a department and work alongside the Store Manager, often deputising for them and shaping day‑to‑day operations. As a Store Manager, you’ll lead the full store operation, setting the vision, driving commercial performance and creating a culture where teams thrive and customers love to shop.
What you will do:
- Lead daily operations across your area or the full store, ensuring excellent service, strong availability and consistently high standards.
- Deliver the retail plan by driving commercial, operational, visual and people performance.
- Step up to run the full store when required, keeping energy high and teams aligned.
- Coach and develop Team Managers and colleagues so they feel confident, capable and ready to deliver.
- Use data and insight to make informed decisions that improve sales, service and efficiency.
Who you are:
- An experienced leader with a background in retail, operations or a customer‑focused environment.
- Organised, proactive and calm under pressure, able to balance detail with the bigger picture.
- Confident making fast decisions that improve customer experience and commercial outcomes.
- Skilled at coaching, feedback and performance management, with a passion for developing others.
- Adaptable, resilient and ready to step up when needed, bringing clarity and energy to every shift.
What’s in it for you:
- 20% colleague discount across all M&S products and many of our third‑party brands for you and a member of your household.
- Competitive holiday entitlement with the potential to buy extra holiday days.
- Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business.
- A generous Defined Contribution Pension Scheme and Life Assurance.
- A dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skills.
- Amazing perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeing.
- Industry‑leading parental, adoption and neonatal policies, providing support and flexibility for your family.
- Access to a fantastic range of wellbeing support for all colleagues, including our 24/7 Virtual GP and PAM Assist for you and your family.
- A charity volunteer day to support a cause you’re passionate about through a dedicated day away from work.
Everyone’s welcome. We are ambitious about the future of retail. We’re disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We’re transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. If you feel you’d benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
Lead with purpose. Own the outcomes. Raise the bar. This is your store. And your chance to shape the future of M&S. Are you ready for it? Take Your Marks and register your interest today.
Register Your Interest - Store Manager & Deputy Store Manager - North East Area employer: Marks and Spencer
Contact Detail:
Marks and Spencer Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Register Your Interest - Store Manager & Deputy Store Manager - North East Area
✨Tip Number 1
Network like a pro! Reach out to current Store Managers or Deputy Store Managers on LinkedIn. Ask them about their experiences and any tips they might have for you. Building connections can give you insider info and make you stand out.
✨Tip Number 2
Prepare for the interview by practising common questions. Think about how your past experiences align with the role's requirements. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
✨Tip Number 3
Show your passion for retail! During interviews, share specific examples of how you've improved customer experience or driven sales in previous roles. This will demonstrate your commitment to raising the bar at M&S.
✨Tip Number 4
Don’t forget to register your interest through our website! It’s a great way to stay updated on upcoming opportunities and shows your enthusiasm for joining our team. Plus, it puts you on our radar!
We think you need these skills to ace Register Your Interest - Store Manager & Deputy Store Manager - North East Area
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight your leadership experience. We want to see how you've inspired teams and driven performance in previous roles. Use specific examples to demonstrate your impact!
Be Authentic: Let your personality shine through in your application. We’re looking for ambitious and energised leaders, so don’t be afraid to show us what makes you unique. Share your passion for retail and how you can contribute to our transformation.
Tailor Your Application: Make sure to tailor your application to the Store Manager or Deputy Store Manager roles. Highlight relevant experiences that align with the job description, especially around coaching, decision-making, and operational excellence.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to the right people. Plus, it shows you’re serious about joining our team and being part of the M&S journey!
How to prepare for a job interview at Marks and Spencer
✨Know Your Store Inside Out
Before the interview, take some time to research the company and its stores. Familiarise yourself with their product ranges, values, and recent news. This will not only show your enthusiasm but also help you align your answers with their goals.
✨Showcase Your Leadership Skills
As a potential Store Manager or Deputy Store Manager, it's crucial to demonstrate your leadership abilities. Prepare examples of how you've successfully led teams, managed operations, and improved customer experiences in previous roles. Be ready to discuss specific challenges and how you overcame them.
✨Emphasise Coaching and Development
Highlight your passion for coaching and developing others. Think of instances where you've helped team members grow or improve their performance. This is key for the role, so be prepared to discuss your approach to mentoring and feedback.
✨Be Data-Driven
In retail, making informed decisions based on data is vital. Brush up on any relevant metrics or KPIs you've worked with in the past. Be ready to discuss how you've used data to drive sales, enhance service, or improve operational efficiency in your previous positions.