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- Tasks: Welcome customers with a smile and ensure a safe shopping experience.
- Company: Join a leading retail company focused on customer service.
- Benefits: Flexible hours, team environment, and opportunities for growth.
- Other info: Work in a dynamic team and gain valuable retail experience.
- Why this job: Be the friendly face that makes shopping enjoyable and secure.
- Qualifications: Must be 18 or older; great communication skills are a plus.
The predicted salary is between 12 - 12 £ per hour.
Working Pattern:
- Mon 14:00-19:00
- Tues 14:00-19:00
- Wed 14:00-19:00
- Fri 14:00-19:00
- Sat 14:00-19:00
Under 18 disclaimer: To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older.
Key Accountabilities and Measures:
- Clearly identified to provide customers with a visible presence at the beginning of their shopping journey.
- Confidently welcome customers to the store with a smile and by making eye contact, and use a range of greeting techniques known to deter theft from the store.
- Flexible and trained to support other areas within the store i.e. Foods.
Customer Assistant - Service & Safety Door Host Assistant - Norwich in Norfolk employer: Marks and Spencer
Contact Detail:
Marks and Spencer Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Assistant - Service & Safety Door Host Assistant - Norwich in Norfolk
✨Tip Number 1
Make sure you know the company inside out! Research their values and what they stand for. When you walk into that interview, you want to show them you’re not just another candidate – you’re someone who truly gets what they’re about.
✨Tip Number 2
Practice your greeting techniques! Since this role is all about making customers feel welcome, why not rehearse a few friendly greetings? A confident smile and eye contact can make all the difference in creating a positive first impression.
✨Tip Number 3
Be ready to showcase your flexibility! This job requires you to support various areas in the store, so think of examples from your past where you’ve adapted to different roles or tasks. It’ll show you’re a team player who can jump in wherever needed.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing applications come directly from candidates who are eager to join us. Plus, it gives you a chance to highlight your enthusiasm for the role right from the start!
We think you need these skills to ace Customer Assistant - Service & Safety Door Host Assistant - Norwich in Norfolk
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to add a bit of flair and enthusiasm that reflects your passion for customer service.
Tailor Your Application: Make sure to tailor your application to the role of Customer Assistant. Highlight any relevant experience or skills that match the job description, especially those related to providing excellent customer service and maintaining safety.
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforwardness, so avoid fluff and focus on what makes you a great fit for the position. Use bullet points if it helps!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Marks and Spencer
✨Show Your Customer Service Skills
Make sure to highlight your experience in customer service during the interview. Think of specific examples where you’ve gone above and beyond for a customer, as this role is all about creating a welcoming environment.
✨Practice Your Greeting Techniques
Since the job involves greeting customers confidently, practice different ways to welcome them. Use a friendly tone, maintain eye contact, and smile. This will show that you understand the importance of first impressions.
✨Be Ready to Discuss Flexibility
The role requires flexibility to support various areas within the store. Be prepared to discuss how you can adapt to different tasks and environments, and share any past experiences where you successfully juggled multiple responsibilities.
✨Understand Safety Protocols
Familiarise yourself with basic safety protocols relevant to retail environments. Being knowledgeable about safety measures will demonstrate your commitment to maintaining a safe shopping experience for customers and colleagues alike.