At a Glance
- Tasks: Handle orders and deliver five-star service in a high-pressure cafe environment.
- Company: Join the M&S Cafe, a central hub for customers to recharge.
- Benefits: Work flexible hours on Monday, Friday, and Saturday.
- Other info: Position based in Newcastle with a focus on teamwork.
- Why this job: Be a brand ambassador in a fast-paced, customer-focused setting.
- Qualifications: Must be digitally confident and able to maintain food safety standards.
The predicted salary is between 10 - 12 £ per hour.
Working Pattern:
- Monday 12:30-19:00
- Friday 12:30-19:00
- Saturday 14:00-18:00
Join our team in the M&S Cafe - the heart of our store and a place where customers come to recharge. This is a hands-on, high-pressure role for those who can handle pace, stay calm under pressure, and still deliver warm, five-star service. You will be a brand ambassador, making great food and drink recommendations while ensuring the cafe operates smoothly, even during the busiest periods.
You will be digitally confident and use our tools to take and fulfill orders fast, keeping customers moving and satisfied. Maintain impeccable food safety standards while juggling orders and queues. Fast and relentless focus on delivering quality under pressure while delivering five-star service.
Support colleagues and contribute to a high-performance culture that meets customer needs - no matter how hectic it gets. Adapt quickly, working where needed with pace.
Are you ready for it? Take Your Marks and apply today.
Customer Assistant - Hospitality - Newcastle in Newcastle upon Tyne employer: Marks and Spencer
M&S Cafe in Newcastle offers a vibrant work environment with flexible hours. Join a team dedicated to delivering exceptional customer service while maintaining high food safety standards. Be part of a culture that thrives on performance and teamwork.
