At a Glance
- Tasks: Assist customers, recommend food products, and maintain store presentation.
- Company: Join M&S, the UK's fastest growing retailer, at Heathrow Airport.
- Benefits: Earn an additional £3.00 p/h for unsocial hours worked between 22:00-06:00.
- Other info: Work pattern includes early morning shifts from 04:00.
- Why this job: Be part of a dynamic team in a high-pressure environment with growth opportunities.
- Qualifications: Candidates must be over 18 and pass a full clean CRC check.
The predicted salary is between 12 - 15 £ per hour.
Work Pattern:
- Week 1: Mon 04:00 - 10:00, Tue 04:00 - 10:00, Thurs 04:00 - 10:00, Sat 04:00 - 12:00
- Week 2: Mon 04:00 - 10:00, Tue 04:00 - 10:00, Wed 04:00 - 10:00, Sat 04:00 - 12:00
All candidates will require a Full clean CRC check and a full 5 year reference history.
Under 18 disclaimer: This job role involves working early mornings and this means we can't consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.
Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.
Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK's fastest growing retailer. We're not just looking for someone to fill shelves - we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.
We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on. You’ll be a resilient and committed brand ambassador who is ready to raise the bar by confidently recommending and selling our newest food products to our customers.
Through remarkable service you'll make sure our customers feel truly valued every time they shop with us. At M&S, our customers don’t wait. You’ll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond, to serve, sell, fill and help drive growth in sales.
Being digitally confident is essential. You’ll utilise our digital tools, such as the Sparks and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.
Being a team player is crucial. You’ll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience. Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same - and you’ll embrace the challenge.
This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity. Are you ready for it? Take Your Marks and apply today.
New Store Opening - Customer Assistant - Food - T5 Heathrow Airport employer: Marks and Spencer
M&S offers a vibrant work environment at Heathrow Airport, with a focus on customer service excellence. Employees enjoy a competitive pay structure, including bonuses for unsocial hours. Join a team that values resilience and teamwork in delivering top-notch service.
