At a Glance
- Tasks: Deliver five-star service in a fast-paced café environment.
- Company: Join the M&S Café team at Milton Keynes Stadium.
- Benefits: Flexible hours, team support, and a vibrant work atmosphere.
- Other info: Perfect for those who thrive in busy environments and love teamwork.
- Why this job: Be part of a dynamic team and make customers smile every day.
- Qualifications: Ability to work under pressure and deliver excellent customer service.
The predicted salary is between 10 - 12 € per hour.
Join our team in the M&S Café - the heart of our store and a place where customers come to recharge. This is a hands‑on, high‑pressure role for those who can handle pace, stay calm under pressure, and still deliver warm, five‑star service. You’ll be a brand ambassador, making great food and drink recommendations while ensuring the café operates smoothly, even during the busiest periods.
Being digitally confident is essential. You’ll use our tools to take and fulfil orders fast, keeping customers moving and satisfied. Efficiency and effectiveness are key aspects of your role. You’ll maintain impeccable food safety standards while juggling orders and queues. At M&S, our customers don’t wait. You’ll be fast and relentlessly focused on delivering quality under pressure while focusing on delivering five‑star service.
Teamwork matters. You’ll support colleagues and contribute to a high-performance culture that meets customer needs - no matter how hectic it gets. Flexibility is also vital. You’ll adapt quickly, working where needed with pace.
It’s intense but, for the right person, incredibly rewarding. Are you ready for it? Take Your Marks and apply today.
Customer Assistant - Cafe - Milton Keynes Stadium employer: Marks and Spencer
At M&S, we pride ourselves on being an exceptional employer, offering a dynamic work environment at the Milton Keynes Stadium Café where teamwork and customer satisfaction are at the forefront. Our employees benefit from flexible working hours, opportunities for personal growth, and a supportive culture that values high performance and quality service. Join us to be part of a vibrant team that thrives under pressure while delivering five-star experiences to our customers.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant - Cafe - Milton Keynes Stadium
✨Tip Number 1
Get to know the café vibe! Before your interview, pop into the M&S Café and observe how things run. This will help you understand the pace and customer interactions, plus it shows your genuine interest in the role.
✨Tip Number 2
Practice your customer service skills! Role-play with a friend or family member to handle different scenarios, especially busy periods. Being able to stay calm and deliver five-star service under pressure is key!
✨Tip Number 3
Show off your digital skills! Familiarise yourself with common café order systems or apps. Being digitally confident will set you apart, as you'll need to take and fulfil orders quickly and efficiently.
✨Tip Number 4
Teamwork makes the dream work! Be ready to share examples of how you've supported colleagues in past roles. Highlighting your ability to contribute to a high-performance culture will resonate well with the hiring team.
We think you need these skills to ace Customer Assistant - Cafe - Milton Keynes Stadium
Some tips for your application 🫡
Show Your Passion for Customer Service:When writing your application, let us know why you love working with customers. Share any experiences where you've gone the extra mile to make someone’s day better. We want to see that you’re genuinely excited about being a part of our café team!
Highlight Your Ability to Work Under Pressure:This role can get pretty hectic, so it’s important to demonstrate how you handle busy situations. Give us examples from your past jobs or experiences where you’ve thrived in a fast-paced environment. We’re looking for those who can keep calm and deliver five-star service, even when things heat up!
Be Digital Savvy:Since you'll be using tools to take and fulfil orders, mention any relevant tech skills you have. Whether it's using point-of-sale systems or managing online orders, show us that you’re comfortable with technology. We want team members who can keep things running smoothly and efficiently!
Emphasise Teamwork and Flexibility:Let us know how you work well with others and adapt to changing situations. Share stories that showcase your teamwork skills and your ability to jump in wherever needed. At M&S, we value a high-performance culture, so showing that you can support your colleagues is key!
How to prepare for a job interview at Marks and Spencer
✨Know the Café Inside Out
Before your interview, make sure you’re familiar with the M&S Café menu and the types of food and drinks they offer. This will help you answer questions about recommendations and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered excellent customer service, especially in high-pressure situations. Highlight how you stayed calm and ensured customer satisfaction, as this is crucial for the role.
✨Demonstrate Digital Confidence
Since being digitally confident is essential, be ready to discuss any experience you have with using technology in a fast-paced environment. You might even want to practice using similar tools or apps to show your readiness.
✨Emphasise Teamwork and Flexibility
Think of instances where you worked well in a team and adapted to changing circumstances. The interviewers will want to see that you can support your colleagues and thrive in a dynamic setting, so come prepared with relevant stories.
