Service Design & Transition Lead (Hybrid) in Manchester

Service Design & Transition Lead (Hybrid) in Manchester

Manchester Full-Time 57692 - 70512 Β£ / year (est.) Home office (partial)
Marks and Spencer

At a Glance

  • Tasks: Lead the design and transition of new services into live support at Marks & Spencer.
  • Company: Join a renowned UK retailer known for its commitment to quality and innovation.
  • Benefits: Enjoy a hybrid work model, competitive salary, and opportunities for professional growth.
  • Other info: Be part of a dynamic team driving best practices in service management.
  • Why this job: Make a real impact by ensuring services deliver business value and enhance customer experience.
  • Qualifications: Experience in service design and transition, with strong collaboration skills.

The predicted salary is between 57692 - 70512 Β£ per year.

Marks & Spencer in the United Kingdom is hiring a Service Design & Transition Manager to lead the design and transition of new and changed services into live support. You will ensure services are fit for purpose, deliver business value, and are supported by robust service designs, working with practice owners, partners and suppliers to enable smooth transitions into BAU.

As part of the D&T Service Management team, you will drive best practice, maintain up-to-date documentation, and help ensure.

Service Design & Transition Lead (Hybrid) in Manchester employer: Marks and Spencer

Marks and Spencer is an exceptional employer that fosters a culture of innovation and collaboration, particularly within the Corporate HR technology team. Employees benefit from a supportive environment that prioritises professional growth and development, alongside competitive remuneration and benefits. Working in a dynamic location, you will have the opportunity to lead impactful projects that enhance the colleague experience throughout their journey with the company.

Marks and Spencer

Contact Details:

Marks and Spencer Recruitment Team

We think you need these skills to ace Service Design & Transition Lead (Hybrid) in Manchester

Service Design
Transition Management
Business Value Delivery
Documentation Management
Stakeholder Engagement
Best Practice Implementation
Collaboration with Partners and Suppliers