At a Glance
- Tasks: Lead the Service Design & Transition practice, ensuring smooth service delivery and support.
- Company: Marks & Spencer, a renowned retail giant with a focus on innovation.
- Benefits: Competitive salary, career development opportunities, and a dynamic work environment.
- Other info: Join a forward-thinking team dedicated to delivering exceptional value.
- Why this job: Shape the future of service design and make a significant impact in a leading company.
- Qualifications: Experience in service design, team leadership, and strong collaboration skills.
The predicted salary is between 63000 - 77000 £ per year.
Marks & Spencer is seeking a Practice Lead for Service Design & Transition to define and lead the practice across D&T. You will ensure services are designed for supportability and transitioned into live operation with minimal risk, working closely with business, product and technology teams to deliver value throughout the lifecycle.
You will lead a team, govern processes, and drive end-to-end service delivery across design, transition, early life support and ongoing lifecycle management.
Head of Service Design & Transition in Manchester employer: Marks and Spencer
Marks and Spencer is an exceptional employer that fosters a culture of innovation and collaboration, particularly within the Corporate HR technology team. Employees benefit from a supportive environment that prioritises professional growth and development, alongside competitive remuneration and benefits. Working in a dynamic location, you will have the opportunity to lead impactful projects that enhance the colleague experience throughout their journey with the company.
