Customer Assistant - Foods (Fixed Term) - Ashton Moss in Manchester

Work Pattern

Friday 18-22

Saturday 12-21

M&S is looking for a Customer Assistant in our Food section. Join the frontline of the UK’s fastest growing retailer. We need down‑to‑earth colleagues who thrive under pressure, deliver five‑star service at pace, and embrace the transformation we’re driving.

We’re seeking passionate individuals who take pride in their knowledge of M&S Food products and are ready to roll up their sleeves, day in and day out, meeting strong customer demand head‑on.

You will be a resilient and committed brand ambassador ready to raise the bar by confidently recommending and selling our newest food products. With remarkable service, you’ll make sure customers feel truly valued every time they shop.

• At M&S, customers don’t wait. You’ll thrive in a high‑pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond to serve, sell, fill, and help drive growth in sales.
• Being digitally confident is essential. You’ll utilise our digital tools, such as Sparks and in‑store devices, to enhance the customer experience and ensure they get the products they want when they need them.
• Being a team player is crucial. You’ll contribute to a positive, high‑energy environment where everyone works hard and supports each other in delivering a seamless customer experience.
• Flexibility is vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same – you’ll embrace the challenge.

This is a frontline role, not for the faint‑hearted. But for those ready to roll up their sleeves, there’s huge opportunity.