At a Glance
- Tasks: Deliver five-star service and recommend M&S Food products to customers.
- Company: Join the UK's fastest growing retailer, M&S.
- Benefits: Flexible shifts, dynamic work environment, and opportunities for growth.
- Other info: Embrace challenges in a high-pressure, fast-paced retail environment.
- Why this job: Be a brand ambassador and make customers feel valued every day.
- Qualifications: Passion for food, resilience, and team spirit required.
The predicted salary is between 20000 - 25000 £ per year.
Work Pattern: Friday 18-22, Saturday 12-21.
M&S is looking for a Customer Assistant in our Food section. Join the frontline of the UK’s fastest growing retailer. We need down‑to‑earth colleagues who thrive under pressure, deliver five‑star service at pace, and embrace the transformation we’re driving.
We’re seeking passionate individuals who take pride in their knowledge of M&S Food products and are ready to roll up their sleeves, day in and day out, meeting strong customer demand head‑on. You will be a resilient and committed brand ambassador ready to raise the bar by confidently recommending and selling our newest food products. With remarkable service, you’ll make sure customers feel truly valued every time they shop.
At M&S, customers don’t wait. You’ll thrive in a high‑pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond to serve, sell, fill, and help drive growth in sales. Being digitally confident is essential. You’ll utilise our digital tools, such as Sparks and in‑store devices, to enhance the customer experience and ensure they get the products they want when they need them.
Being a team player is crucial. You’ll contribute to a positive, high‑energy environment where everyone works hard and supports each other in delivering a seamless customer experience. Flexibility is vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same – you’ll embrace the challenge.
This is a frontline role, not for the faint‑hearted. But for those ready to roll up their sleeves, there’s huge opportunity. Are you ready for it? Take Your Marks and apply today.
Customer Assistant - Food (Fixed Term) - Ashton Moss in Manchester employer: Marks and Spencer
At M&S, we pride ourselves on being a dynamic and supportive employer, offering our Customer Assistants in Ashton Moss the chance to thrive in a fast-paced environment while delivering exceptional service. Our commitment to employee growth is evident through ongoing training and development opportunities, ensuring that every team member can advance their career within our rapidly expanding retail landscape. With a vibrant work culture that values teamwork and flexibility, you'll find yourself part of a community that celebrates hard work and dedication, making every day rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant - Food (Fixed Term) - Ashton Moss in Manchester
✨Tip Number 1
Get to know the M&S Food products inside out! When you walk into that interview, show off your passion and knowledge. It’ll impress them and prove you’re ready to be a brand ambassador.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can go above and beyond for customers. Being able to share real-life examples will show you thrive under pressure and are committed to delivering five-star service.
✨Tip Number 3
Be flexible and adaptable! Retail is all about change, so highlight your ability to switch gears quickly. Share experiences where you’ve successfully handled unexpected challenges – it’ll show you’re ready for anything!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to get noticed. Plus, we love seeing candidates who take the initiative to connect with us directly. So, take your marks and get that application in!
We think you need these skills to ace Customer Assistant - Food (Fixed Term) - Ashton Moss in Manchester
Some tips for your application 🫡
Show Your Passion for Food:When writing your application, let your love for M&S Food products shine through! Share any personal experiences or favourite products that make you excited about the role. We want to see that you're genuinely interested in what we offer.
Highlight Your Customer Service Skills:Make sure to emphasise your experience in delivering top-notch customer service. Use examples that showcase how you've gone above and beyond for customers in the past. Remember, we’re looking for those who can thrive under pressure and keep our customers happy!
Be Digital Savvy:Since being digitally confident is key, mention any experience you have with digital tools or technology. Whether it’s using apps or in-store devices, show us that you’re ready to enhance the customer experience with your tech skills.
Embrace Flexibility:In your application, highlight your adaptability and willingness to take on various tasks. We want to know that you’re ready to roll with the punches and tackle whatever comes your way during those busy shifts!
How to prepare for a job interview at Marks and Spencer
✨Know Your M&S Food Products
Before the interview, brush up on your knowledge of M&S Food products. Familiarise yourself with their bestsellers and any new items. This will not only show your passion for the brand but also help you confidently recommend products during the interview.
✨Demonstrate Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think about how you handled difficult situations or went above and beyond for a customer. This will highlight your ability to thrive under pressure and deliver five-star service.
✨Show Your Team Spirit
M&S values teamwork, so be ready to discuss how you’ve contributed to a positive work environment in previous roles. Share specific instances where you supported colleagues or collaborated to achieve a common goal, showcasing your ability to be a team player.
✨Embrace Flexibility and Adaptability
Since no two shifts are the same, be prepared to talk about how you adapt to changing demands. Share examples of times when you had to quickly adjust your approach or take on different responsibilities, demonstrating your flexibility in a fast-paced retail environment.
