At a Glance
- Tasks: Lead the store operations, ensuring a smooth and efficient opening.
- Company: Join a dynamic team at M&S, known for its inclusive culture.
- Benefits: Full-time role with flexible shifts and opportunities for growth.
- Other info: Fast-paced environment with plenty of chances to shine and develop.
- Why this job: Be a key player in a new store opening and make a real impact.
- Qualifications: Must be 18+, with leadership skills and a passion for customer service.
The predicted salary is between 25000 - 30000 £ per year.
This is a full-time role across 5 days per week including weekends. Candidates should be fully flexible and available to work a mixture of early shifts, core shifts and late shifts where required.
To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older.
Key Responsibilities:
- Lead the fill operation, delivering a salesfloor that is ready to trade, taking operational responsibility for coordinating resource to Serve, Sell and Fill.
- Lead the floor in the absence of the Colleague Manager.
- Coordinate resource to deliver the operational tasks during the fill operation.
- Coach colleagues on One Best Way and drive productivity in readiness for store opening.
- Allocate resource effectively to deliver a quick payment experience.
- Enable all daily operational processes to be implemented efficiently across their area of the store, at the correct times.
- Coordinate the team to deliver a clean, safe and well-presented store.
- Play their part in creating a great team atmosphere that is inclusive of everyone.
- Role model great Customer Service and the M&S behaviours and Colleague Expectations across the store.
- Support Colleague Managers by sharing observations of colleagues to help deliver high performance and recognise great colleagues.
- Support nearby stores if operationally required.
- Responsible for being a key holder and answering call outs as required.
- Responsible for tasks related to the opening and closing of the building, including receipt of vehicles, temperature controls, logging operational issues with relevant Helpdesks, cash handling and TSL compliance in peripheral hours.
This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity. Are you ready for it? Take Your Marks and apply today.
New Store Opening - Shift Lead - Food - Ludlow employer: Marks and Spencer
As a Shift Lead at our new store in Ludlow, you'll be part of a dynamic team that values flexibility and collaboration, ensuring a vibrant shopping experience for our customers. We pride ourselves on fostering a supportive work culture where your contributions are recognised, and there are ample opportunities for personal and professional growth. Join us to not only lead operations but also to be part of a community that champions inclusivity and excellence in customer service.
StudySmarter Expert Advice🤫
We think this is how you could land New Store Opening - Shift Lead - Food - Ludlow
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what they value and how you can fit in.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. The more comfortable you are, the better you'll come across during the real deal.
✨Tip Number 3
Dress the part! Make sure you look smart and professional for your interview. First impressions matter, so show them you mean business right from the start.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows you're keen and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace New Store Opening - Shift Lead - Food - Ludlow
Some tips for your application 🫡
Show Your Flexibility:Since this role requires full flexibility with shifts, make sure to highlight your availability in your application. We want to see that you're ready to tackle early mornings, late nights, and everything in between!
Demonstrate Leadership Skills:As a Shift Lead, you'll be coordinating the team and leading by example. Use your application to showcase any previous leadership experience or situations where you've successfully managed a team. We love to see that proactive attitude!
Emphasise Customer Service Experience:Customer service is key in this role, so don’t forget to mention any relevant experience you have. Share examples of how you've gone above and beyond for customers in the past. We’re all about creating great experiences!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll get all the info you need about the role right there. Let’s get your application rolling!
How to prepare for a job interview at Marks and Spencer
✨Know the Role Inside Out
Make sure you understand the responsibilities of a Shift Lead in a new store opening. Familiarise yourself with the operational tasks, customer service expectations, and how to lead a team effectively. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Your Flexibility
Since this role requires full flexibility across various shifts, be prepared to discuss your availability. Highlight any previous experience where you've adapted to changing schedules or worked in fast-paced environments. This will demonstrate your readiness to meet the demands of the job.
✨Emphasise Teamwork and Leadership Skills
As a Shift Lead, you'll need to coordinate and motivate your team. Share examples from past experiences where you've successfully led a group or contributed to a positive team atmosphere. This will showcase your ability to foster collaboration and drive productivity.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the store's opening plans, team dynamics, or company culture. This not only shows your enthusiasm but also helps you assess if the role is the right fit for you.
