At a Glance
- Tasks: Serve fresh, hot food quickly and maintain high standards in a fast-paced environment.
- Company: Join the exciting team at M&S with a focus on quality and service.
- Benefits: Competitive pay, flexible hours, and a dynamic work atmosphere.
- Other info: Fast-paced role with opportunities for growth and development.
- Why this job: Be part of a new store opening and make a real impact on customer experience.
- Qualifications: Must be 18 or older; passion for food and teamwork is essential.
The predicted salary is between 10 - 12 £ per hour.
Work Pattern
- Week 1:
- Monday: 08:00-16:00
- Tuesday: 12:00-20:00
- Thursday: 08:00-16:00
- Friday: 10:00-18:00
- Week 2:
- Monday: 08:00-16:00
- Wednesday: 10:00-18:00
- Thursday: 08:00-16:00
- Saturday: 12:00-20:00
Under 18 disclaimer: To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older.
Be part of the energy and excitement of our new Hot Food counters – fast‑paced frontline roles where quality, speed, and service all come together. We're seeking passionate individuals who will serve it hot, serve it fast and serve it right first time.
You'll be a hands‑on brand ambassador, confidently recommending and serving fresh, hot food options, while working at pace and under pressure. At M&S, our customers don't wait. You'll deliver fast, safe, high‑quality service while keeping standards sky‑high.
Being digitally confident is essential. You'll use in‑store tools to keep orders flowing so digital confidence and quick thinking are key. Being a team player is crucial. You'll work closely with colleagues to meet intense customer demand and keep the service area spotless and stocked.
Flexibility is vital. The hot food offer moves fast – and you'll need to move faster, adapting to demand across shifts. It's hot. It's high‑pressure. And it's full‑on. Are you ready for it? Take Your Marks and apply today.
New Store Opening - Customer Assistant - Chicken Hot Hold - Ludlow employer: Marks and Spencer
Join M&S in Ludlow as a Customer Assistant and be part of an exciting new store opening! We pride ourselves on fostering a dynamic work culture that values teamwork, flexibility, and digital confidence, offering our employees opportunities for growth and development in a fast-paced environment. With a commitment to high-quality service and a supportive team atmosphere, M&S is an excellent employer for those looking to make a meaningful impact while enjoying the thrill of a bustling food service role.
StudySmarter Expert Advice🤫
We think this is how you could land New Store Opening - Customer Assistant - Chicken Hot Hold - Ludlow
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Marks and Spencer and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Marks and Spencer and let us see your personality shine through!
We think you need these skills to ace New Store Opening - Customer Assistant - Chicken Hot Hold - Ludlow
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Marks and Spencer.
Get Familiar with Our Brand:Before applying, take some time to learn about Marks and Spencer and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Marks and Spencer
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Marks and Spencer.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Marks and Spencer will surely appreciate.
