Software Engineering Manager - International Warehouse Products in London

Job Purpose

Join M&S Software Engineering and help shape the digital future of a trusted UK brand.

You’ll work on products and platforms that support millions of customers and thousands of colleagues, as part of an organisation investing heavily in becoming digital‑first and engineering‑led.

Responsibilities

• Ensure the operational stability and resilience of the software solutions owned by your team
• Deliver high‑quality software solutions that create measurable value for the business
• Improve team maturity and drive progress towards, or maintain, elite DORA standards
• Champion engineering excellence and foster a culture of innovation and continuous improvement
• Establish strong engineering standards and build pipelines to support maintainability and extensibility
• Ensure cross‑functional requirements such as security, performance, and reliability are built into delivery
• Drive cloud‑first thinking and modernisation across the technology landscape
• Make effective use of shared platforms to maximise the value delivered by engineering teams
• What You’ll Do
• Lead, mentor, and build a high‑performing software engineering team, creating an environment of collaboration, inclusion, innovation, and continuous improvement
• Oversee planning, execution, and delivery of software initiatives, ensuring alignment with business goals and customer outcomes
• Drive adoption of strong engineering practices, standards, and methodologies; guide complex technical challenges and shape the team’s technical roadmap
• Establish high quality standards so software meets performance, reliability, and usability expectations; support maintenance and improvement of existing systems
• Tech Stack
• Java, Spring, Spring Boot, Micronaut
• Azure Cloud, Kubernetes
• Kafka, IBM MQ
• Postgres, Redis
• Open Telemetry, Dynatrace

Who You Are

• Strong software engineering background, experience across modern architectures, cloud platforms, and scalable backend systems
• Track record of building, leading, and developing high‑performing engineering teams
• Strong technical judgement across system design, software architecture, and modern practices
• Dev Ops mindset with a belief in \"you build it, you run it\"
• Strong focus on quality, testing, reliability, and operational excellence
• Excellent leadership, communication, analytical, and problem‑solving skills
• Ability to lead senior engineers and technical partners toward clear outcomes without over‑prescribing solutions
• Strong influencing skills and credibility to work effectively with senior stakeholders across technical and non‑technical teams
• Servant leadership mindset and willingness to take ownership of complex challenges

Desirable Experience

• Knowledge of the retail domain, especially in supply chain and logistics, would be advantageous but is not essential

Benefits

• 20% colleague discount on most products
• A first‑class welcome to M&S with a tailored induction and training schemes
• Attractive annual bonus based on company performance and personal objectives
• Competitive holiday entitlement with the option to buy extra days
• Perks and discounts via M&S Choices, including Gym Save and Share Save & Share Buy Schemes
• Charity volunteer day – a paid day away from work to support your chosen charity
• Very generous defined contribution pension scheme and life assurance
• Wellbeing support, including 24/7 Virtual GP, PAM Assist, and other schemes
• Inclusion Policy

M&S is committed to an active inclusion, diversity and equal opportunities policy.

We welcome applicants from all backgrounds and are happy to discuss flexible working and reasonable adjustments as part of the recruitment process.

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