At a Glance
- Tasks: Design and build innovative solutions on Salesforce Loyalty Cloud for customer engagement.
- Company: Join a leading retail innovator transforming the digital landscape.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Other info: Diverse and inclusive workplace committed to your success.
- Why this job: Be part of a dynamic team driving change in customer loyalty experiences.
- Qualifications: Experience with Salesforce development and a passion for engineering excellence.
The predicted salary is between 60000 - 75000 £ per year.
We’re changing the way we do things, putting industry-leading innovation at the heart of how we operate, and we need exceptional engineers to help make it happen.
As a Senior Software Engineer within our Salesforce Loyalty Cloud team, you’ll play a key role in designing, building and supporting enterprise-grade solutions that power customer engagement, rewards and personalised experiences for millions of customers.
Working in empowered, cross-functional teams, you’ll bring deep Salesforce expertise, strong engineering standards and a passion for delivering scalable, secure and reliable solutions.
You’ll work closely with Product, Engineering and Architecture teams to design, build and evolve loyalty capabilities that support customer engagement and digital transformation.
This is an exciting opportunity for someone with hands-on Salesforce development experience, particularly within Salesforce Loyalty Cloud, who thrives in a modern, product-led engineering environment and is passionate about engineering excellence.
Due to high interest, this role may close earlier than advertised. We recommend applying as soon as possible.
What you'll do
Your key accountabilities will include
- Design, build and maintain scalable solutions across Salesforce Loyalty Cloud and the wider Salesforce Platform, using Apex, Flows, DPE and declarative configurations.
- Lead the development of customer loyalty capabilities, including member lifecycle management, promotions, rewards processing and personalised customer experiences.
- Design and implement integrations with external systems through REST APIs, Platform Events and event-driven architecture, ensuring robust and reliable data flows.
- Collaborate with architects, product managers and engineering teams to translate business requirements into high-quality technical solutions aligned with strategic objectives.
- Champion engineering excellence by driving code quality, operational stability, observability, continuous improvement and best practice across the team.
Who you are
Your skills and experience will include
- Strong experience developing solutions on the Salesforce Platform, including Apex, SOQL, SOSL, Flows and Batch Management.
- Practical experience implementing and supporting Salesforce Loyalty Cloud/Loyalty Management solutions.
- Proven experience designing and delivering integrations using REST APIs, Platform Events and modern integration patterns.
- Strong understanding of Salesforce data models, security models, governor limits and engineering best practices.
- Experience working within Agile delivery environments and using CI/CD tools, such as Git Hub Actions, to support modern software development practices.
- Our tech stack
- Salesforce Loyalty Cloud / Loyalty Management
- Salesforce Platform
- Apex, SOQL, SOSL, Flows and Batch Management
- REST APIs and Platform Events
- Git Hub Actions and CI/CD pipelines
- Git-based development workflows
- Event-driven architecture and microservices integration patterns
- Data platform integrations and enterprise-scale customer data solutions
- Everyone’s welcome
We are ambitious about the future of retail.
We’re disrupting, innovating and leading the industry into a more conscientious, inspiring digital era.
We’re transforming how we work together and offering our most exciting opportunities yet.
Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers.
Join us and make change happen.
We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best.
We support each other and work together to win together.
If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application.
This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
Senior Software Engineer, Salesforce Loyalty Cloud in London employer: Marks and Spencer
Marks and Spencer is an exceptional employer that fosters a culture of innovation and collaboration, particularly within the Corporate HR technology team. Employees benefit from a supportive environment that prioritises professional growth and development, alongside competitive remuneration and benefits. Working in a dynamic location, you will have the opportunity to lead impactful projects that enhance the colleague experience throughout their journey with the company.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Software Engineer, Salesforce Loyalty Cloud in London
✨Join Local Tech Meetups
Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at Marks and Spencer or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!
✨Contribute to Open Source Projects
Show off your coding chops by jumping into open-source projects. Not only does this give you practical experience, but it also gets you noticed in the dev community. You'll create a killer portfolio that speaks volumes about your skills to Marks and Spencer.
✨Tap into Online Developer Communities
Don’t underestimate the power of online developer communities like GitHub, Stack Overflow, and even Reddit. Participate in discussions, share your projects, and build your visibility. We can often find opportunities through these channels that can lead to a full-time gig at companies like Marks and Spencer.
✨Explore Job Boards Specifically for Tech Roles
Keep your eyes peeled on job boards that focus on tech roles. Sites like TechCareers or Stack Overflow Jobs can often have listings for companies like Marks and Spencer that might not show up on broader job sites. Make it a habit to check these regularly, and don’t hesitate to apply directly through our website!
We think you need these skills to ace Senior Software Engineer, Salesforce Loyalty Cloud in London
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at Marks and Spencer.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at Marks and Spencer and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at Marks and Spencer
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If Marks and Spencer uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
