Marks & Spencer is seeking a Senior Software Engineer focused on backend systems powering our Contact Centre. You will design, build and operate services with CCaaS platforms like Zendesk and Twilio, collaborating with Product, Architecture, Data, Security and Customer Service teams.
Expect ownership from discovery through live operation, with Java at the core and opportunities to contribute to React/Next.js interfaces.
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Senior Backend Engineer, CCaaS & Customer Support in London employer: Marks and Spencer
Marks and Spencer is an exceptional employer, offering a dynamic work culture in the heart of London that fosters collaboration and innovation. As a Technical Programme Manager, you will have access to extensive employee growth opportunities, competitive benefits, and the chance to make a meaningful impact on customer experiences through cutting-edge technology and loyalty initiatives.
