At a Glance
- Tasks: Lead the PMO for a major transformation programme, ensuring governance and delivery excellence.
- Company: Join M&S, a dynamic and inclusive leader in retail innovation.
- Benefits: Enjoy a 20% discount, competitive holidays, bonuses, and wellbeing support.
- Other info: Be part of a diverse team committed to redefining retail.
- Why this job: Make a real impact in a pivotal role driving change and excellence.
- Qualifications: Experience in PMO functions and strong stakeholder management skills.
The predicted salary is between 56700 - 69300 £ per year.
As Program PMO Lead, you'll lead the Programme Management Office for the Landmark Programme, setting the governance, reporting, and delivery standards that support one of M&S's most significant transformation programmes.
You'll provide strategic oversight, enable clear decision-making, and ensure senior stakeholders have visibility of programme performance, risks, and progress.
Working across M&S, systems integrators, and third-party partners, you'll play a pivotal role in driving delivery excellence, embedding strong governance, and leading a high-performing PMO team to support successful programme outcomes.
All the details
What's in it for you?Being a part of M&S is exactly that - playing your part to bring the magic of M&S to our customers every day.
We’re an inclusive, dynamic, exciting, and ever evolving business built on doing the right thing and bringing outstanding quality, value, service to every customer, whenever, wherever and however they want to shop with us.
Here are some of the benefits we offer that make working for M&S just that little bit more special:
- After completing your probationary period, you’ll receive 20% colleague discount across all M&S products and many of our third-party brands for you and a member of your household.
- Competitive holiday entitlement with the potential to buy extra holiday days!
- Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business.
- A generous Defined Contribution Pension Scheme and Life Assurance.
- A dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skills.
- Amazing perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeing.
- Industry-leading parental, adoption and neonatal policies, providing support and flexibility for your family.
- Access to a fantastic range of wellbeing support for all colleagues including access to our 24/7 Virtual GP and PAM Assist to support you and your family.
- A charity volunteer day to support a charity or cause you're passionate about through a dedicated day away from work.
What you'll do
- Lead the PMO for the Landmark Programme, establishing governance, reporting, and delivery standards across a complex, multi-year transformation programme.
- Shape executive reporting and Programme Board communications, providing clear and insightful updates on programme health, progress, and key decisions.
- Partner with the Programme Director and senior stakeholders, supporting decision-making, managing escalations, and responding to high-priority business requests.
- Champion effective governance by identifying, managing, and escalating cross-workstream risks, issues, and dependencies to drive successful outcomes.
- Develop and lead a high-performing PMO team, fostering continuous improvement, delivery discipline, and consistently high-quality programme outputs.
Who you are
- You bring experience leading PMO functions, governance, or programme delivery within large-scale transformation environments.
- Comfortable presenting to senior leaders and translating complex programme information into clear, actionable insights and recommendations
- Skilled at building trusted relationships with senior stakeholders and influencing decisions across multiple teams and priorities.
- Highly organised, with strong prioritisation skills and the ability to maintain quality while managing competing demands.
- Experienced in programme governance frameworks and PMO operating models, with excellent judgement, attention to detail, and a focus on continuous improvement.
- Everyone's welcome
We are ambitious about the future of retail.
We’re redefining, innovating and leading the industry into a more conscientious, inspiring digital era.
We’re redefining how we work together and offering our most exciting opportunities yet.
M&S strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers.
Join us and make change happen.
We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best.
We support each other and work together to win together.
If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application.
This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process. #Hybridrole
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Programme PMO Lead in London employer: Marks and Spencer
Marks and Spencer is an exceptional employer that fosters a culture of innovation and collaboration, particularly within the Corporate HR technology team. Employees benefit from a supportive environment that prioritises professional growth and development, alongside competitive remuneration and benefits. Working in a dynamic location, you will have the opportunity to lead impactful projects that enhance the colleague experience throughout their journey with the company.
StudySmarter Expert Advice🤫
We think this is how you could land Programme PMO Lead in London
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Programme PMO Lead at Marks and Spencer!
✨Tip Number 2: Leverage Alumni Networks
Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like Marks and Spencer or be willing to refer you for that Programme PMO Lead position!
✨Tip Number 3: Attend Industry Events and Conferences
Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from Marks and Spencer who’s on the lookout for their next Programme PMO Lead star!
✨Tip Number 4: Polish Your Consulting Skills Online
Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Programme PMO Lead role at Marks and Spencer!
We think you need these skills to ace Programme PMO Lead in London
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at Marks and Spencer. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at Marks and Spencer
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at Marks and Spencer. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
