At a Glance
- Tasks: Lead product management for innovative customer order systems and API services.
- Company: Join M&S, a leader in retail technology transformation.
- Benefits: Enjoy discounts, competitive holidays, bonuses, and wellness support.
- Other info: Collaborative team culture with opportunities for personal growth.
- Why this job: Shape the future of e-commerce and make a real impact.
- Qualifications: Experience in product strategy, API development, and Agile environments.
The predicted salary is between 60000 - 75000 € per year.
As the Customer Order Product Manager, you'll holistically lead the product management process from research, product planning and build, through to launch and implementation of a diverse and highly sophisticated system, through prioritisation and formulation of strategic goals. You'll be working as part of a team and contributing into a wider programme, creating scalable API based services which will be used across M&S's selling channels and enterprise wide, critical to our technology transformation.
We are looking for someone that has experience in leading products teams through shaping product visions/strategy, execution of API based services and demonstrating business and customer impact.
What You’ll Do- Lead the product development of the domain team, where you will be building transformational capabilities to be used across all of M&S.
- Work collaboratively across M&S, particularly with the wider product team, technology delivery, and engineering.
- Contribute into wider programme(s), refining the product roadmap, communicating it to wider teams and partners on a periodic basis.
- Translate business goals, user needs and technology transformation into a forward looking product roadmap.
- Identify and champion new opportunities across M&S's digital selling channels.
- Accountable for the prioritisation of a backlog of work balancing requirements, optimising existing features, removing technical debt, and identifying quick wins vs pivotal initiatives.
- Lead the business readiness for your features, collaborating closely with all parties involved to clearly communicate what will be released and when.
- Assume shared accountability for the operational health of your product, reporting on agreed performance metrics.
- Experience with successfully designing and delivering strategies and roadmaps, through to product launch and optimisation.
- Ideally, ecommerce experience in building and launching various APIs, including API-based products and services.
- Excellent analytical and logical approach to problem solving.
- Superb communication and experience translating technical terms to partners/stakeholders, both technical and non-technical.
- Proficiency in understanding interactions between technology systems and understanding of key technology health metrics (i.e. uptime, SLOs).
- Proven successful delivery in an Agile software environment to deliver customer-led outcomes.
- 20% colleague discount on all M&S products and many third-party brands for you and someone in your household, available once you’ve completed your probation.
- Competitive holiday allowance with the option to buy more.
- Discretionary bonus schemes linked to your performance and ours.
- Strong pension and life assurance to help plan for the future.
- Tailored induction and training to support your development from day one.
- Exclusive perks and savings through our M&S Choices portal.
- Market-leading family policies, including parental, adoption and neonatal leave.
- 24/7 wellbeing support, including virtual GP access and mental health services.
- One paid volunteer day a year to support a cause that matters to you.
Product Manager - Customer Order in London employer: Marks and Spencer
At M&S, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation. As a Product Manager in our Customer Order team, you'll benefit from competitive perks such as a generous colleague discount, tailored training, and robust wellbeing support, all while contributing to our technology transformation. With ample opportunities for professional growth and a commitment to work-life balance, M&S is the perfect place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Product Manager - Customer Order in London
✨Network Like a Pro
Get out there and connect with people in the industry! Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Show Off Your Skills
When you get the chance to chat with potential employers, make sure to highlight your experience with API-based services and product management. We want to see how you’ve made an impact in previous roles, so come prepared with examples that showcase your skills!
✨Be Ready for the Interview
Do your homework before the interview! Understand M&S's products and their digital selling channels. We want to see that you’re genuinely interested and have thought about how you can contribute to their technology transformation.
✨Apply Through Our Website
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Product Manager - Customer Order in London
Some tips for your application 🫡
Show Your Passion for Product Management:When writing your application, let your enthusiasm for product management shine through! Share specific examples of how you've led product teams and shaped strategies in the past. We want to see that you’re not just ticking boxes but genuinely excited about the role.
Tailor Your Application:Make sure to customise your application to highlight your experience with API-based services and e-commerce. Use keywords from the job description to demonstrate that you understand what we’re looking for. This shows us you’ve done your homework and are a great fit!
Be Clear and Concise:We appreciate clarity! Keep your application straightforward and to the point. Use bullet points where possible to make it easy for us to read through your achievements and skills. Remember, we’re looking for someone who can communicate effectively with both technical and non-technical stakeholders.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it gives you a chance to explore more about us and what we do at StudySmarter!
How to prepare for a job interview at Marks and Spencer
✨Know Your Product Inside Out
Before the interview, make sure you thoroughly understand the product management process, especially in relation to API-based services. Familiarise yourself with M&S's current offerings and think about how you can contribute to their technology transformation.
✨Showcase Your Collaborative Spirit
Since this role involves working closely with various teams, be prepared to discuss your experience in collaboration. Share specific examples of how you've successfully worked with cross-functional teams to achieve product goals.
✨Demonstrate Analytical Skills
Be ready to talk about how you've used data to inform product decisions. Prepare examples that highlight your analytical approach to problem-solving and how it has led to successful outcomes in previous roles.
✨Communicate Clearly and Effectively
Practice translating technical jargon into layman's terms. During the interview, aim to demonstrate your ability to communicate complex ideas clearly to both technical and non-technical stakeholders, as this is crucial for the role.
