At a Glance
- Tasks: Lead complex programmes in Secure Access and Hosting, driving meaningful change.
- Company: Join M&S, a dynamic and inclusive retail leader shaping the future.
- Benefits: Enjoy 20% discount, competitive holidays, bonuses, and wellbeing support.
- Other info: Be part of a diverse team committed to innovation and growth.
- Why this job: Make a real impact on technology strategy and customer experience.
- Qualifications: Experience in large-scale technical initiatives and agile methodologies.
The predicted salary is between 75600 - 92400 £ per year.
Summary
M&S is investing significantly in its technical infrastructure to create a more secure, capable and resilient future.
As Head of Technical Program Management, you'll lead complex programmes across Secure Access and Hosting, shaping how colleagues, stores, distribution centres and third parties connect to our environment.
Working across cloud, data centre and security services, you'll align engineering, product and business priorities to deliver meaningful change at scale.
You'll help ensure investment delivers measurable benefits while supporting M&S's retail and digital growth.
All the details
What's in it for you?
Being a part of M&S is exactly that - playing your part to bring the magic of M&S to our customers every day.
We're an inclusive, dynamic, exciting, and ever evolving business built on doing the right thing and bringing outstanding quality, value, service to every customer, whenever, wherever and however they want to shop with us.
Here are some of the benefits we offer that make working for M&S just that little bit more special
- After completing your probationary period, you'll receive 20% colleague discount across all M&S products and many of our third-party brands for you and a member of your household.
- Competitive holiday entitlement with the potential to buy extra holiday days!
- Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business.
- A generous Defined Contribution Pension Scheme and Life Assurance.
- A dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skills.
- Amazing perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeing.
- Industry-leading parental, adoption and neonatal policies, providing support and flexibility for your family.
- Access to a fantastic range of wellbeing support for all colleagues including access to our 24/7 Virtual GP and PAM Assist to support you and your family.
- A charity volunteer day to support a charity or cause you're passionate about through a dedicated day away from work.
What you'll do
- Lead the end-to-end delivery of complex, multidisciplinary programmes across Secure Access and Hosting, aligning priorities with senior engineering, product and business leaders.
- Shape roadmaps, objectives and priorities that support M&S's technology strategy, using data and regular reporting to provide clear visibility of progress, risks and outcomes.
- Partner with internal teams, vendors and other external organisations to remove barriers, simplify complex technical challenges and deliver secure, stable services.
- Champion agile and product-led ways of working, building empowered and accountable teams through coaching, mentoring and continuous improvement.
- Manage programme budgets, commercial relationships and delivery performance to achieve measurable benefits and value for money.
Who you are
- You bring experience of delivering large-scale technical initiatives across multiple products, functions or domains, ideally within cloud, data centre or security environments.
- Able to communicate complex information clearly and build trusted relationships with technical and non-technical stakeholders, including senior leaders and external partners.
- Comfortable working with agile and Dev Ops approaches, such as Scrum, Kanban, scaled agile practices and continuous delivery.
- Experience in leading, coaching and developing multidisciplinary teams while creating a culture of accountability, learning and improvement.
- You bring commercial and financial awareness, including experience of managing budgets, delivery outcomes and supplier or contractual relationships.
Experience in retail, relevant delivery tools, engineering practices or agile certification would be helpful but is not essential.
Everyone's welcome
We are ambitious about the future of retail.
We're redefining, innovating and leading the industry into a more conscientious, inspiring digital era.
We're redefining how we work together and offering our most exciting opportunities yet.
Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers.
Join us and make change happen.
We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best.
We support each other and work together to win together.
If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don't hesitate to let us know when completing your application.
This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
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Head of Technical Program Management - Hosting & Secure Access in London employer: Marks and Spencer
Marks and Spencer is an exceptional employer, offering a dynamic work culture in the heart of London that fosters collaboration and innovation. As a Technical Programme Manager, you will have access to extensive employee growth opportunities, competitive benefits, and the chance to make a meaningful impact on customer experiences through cutting-edge technology and loyalty initiatives.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Technical Program Management - Hosting & Secure Access in London
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Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Head of Technical Program Management - Hosting & Secure Access at Marks and Spencer!
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We think you need these skills to ace Head of Technical Program Management - Hosting & Secure Access in London
Some tips for your application 🫡
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Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at Marks and Spencer. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
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How to prepare for a job interview at Marks and Spencer
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
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As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
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We’re not just looking for brains; we want to see if you vibe with our company culture at Marks and Spencer. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
