At a Glance
- Tasks: Join M&S as a Customer Assistant, delivering top-notch service in our Food section.
- Company: Be part of the UK's fastest growing retailer with a vibrant team culture.
- Benefits: Earn a competitive salary plus an extra £3/h for night shifts.
- Other info: Flexible shifts with opportunities for growth in a fast-paced environment.
- Why this job: Embrace a dynamic role where you can make a real difference for customers.
- Qualifications: Must be 18+, ready to work hard and thrive under pressure.
The predicted salary is between 12 - 15 £ per hour.
Join M&S as a Customer Assistant in our Food section, where you'll become at the frontline of the UK’s fastest growing retailer. We’re not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.
Key Responsibilities
- We’re seeking passionate individuals who take pride in their knowledge of M&S Food products and are ready to meet strong customer demand head-on.
- You'll be a resilient and committed brand ambassador, confidently recommending and selling our newest food products to customers.
- Through remarkable service, you'll ensure our customers feel truly valued every time they shop with us.
- You’ll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest.
- You’ll go above and beyond to serve, sell, fill, and help drive growth in sales.
Digital & Team Work
- Being digitally confident is essential. You'll utilise our digital tools to enhance the customer experience.
- Being a team player is crucial. You’ll contribute to a positive, high-energy environment, supporting each other in delivering a seamless customer experience.
- Flexibility is vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment.
Frontline Note
This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity.
Work Pattern
- Monday: 5:00 - 9:00
- Wednesday: 5:00 - 9:00
- Thursday: 5:00 - 9:00
- Friday: 5:00 - 9:00
- Saturday: 5:00 - 9:00
Unsocial Premium
Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.
Under 18
This job role involves working early mornings and means we can’t consider applications from anyone under the age of 18 to comply with health and safety legislation.
Take Your Marks and apply today.
Food Customer Assistant - Night Shifts +£3/h Premium in London employer: Marks and Spencer
Join M&S as a Food Customer Assistant and experience a vibrant work culture that values teamwork, resilience, and exceptional customer service. With competitive pay including a night shift premium, you'll have the opportunity to thrive in a fast-paced environment while developing your skills and knowledge of M&S Food products. Embrace the challenge of frontline retail with a company that prioritises employee growth and offers a supportive atmosphere where every team member is valued.
StudySmarter Expert Advice🤫
We think this is how you could land Food Customer Assistant - Night Shifts +£3/h Premium in London
✨Tip Number 1
Get to know M&S Food products inside out! When you walk into that interview, show off your passion and knowledge. It’ll impress the hiring team and prove you’re ready to be a brand ambassador.
✨Tip Number 2
Practice your customer service skills! Think about how you’d handle busy periods and tough customers. Being able to demonstrate your ability to thrive under pressure will set you apart from the crowd.
✨Tip Number 3
Show your digital savvy! Familiarise yourself with tools like Sparks and in-store devices. Mentioning your comfort with technology during the interview can highlight your readiness to enhance the customer experience.
✨Tip Number 4
Flexibility is key! Be prepared to discuss how you can adapt to different roles within the store. Emphasising your willingness to roll up your sleeves and tackle any challenge will resonate well with the team.
We think you need these skills to ace Food Customer Assistant - Night Shifts +£3/h Premium in London
Some tips for your application 🫡
Show Your Passion for Food:When you're writing your application, let us know how much you love food! Share any experiences you've had with M&S products or similar roles. We want to see that you're genuinely excited about being a part of our team.
Highlight Your Customer Service Skills:Make sure to mention any previous customer service experience. We’re looking for down-to-earth colleagues who can deliver five-star service, so share examples of how you've gone above and beyond for customers in the past.
Emphasise Your Team Spirit:We thrive on teamwork at M&S, so don’t forget to highlight your ability to work well with others. Talk about times when you’ve supported your teammates or contributed to a positive work environment.
Be Ready for Flexibility:Let us know that you’re adaptable and ready to take on various tasks. Mention your willingness to embrace the challenges of a fast-paced retail environment, as no two shifts will look the same!
How to prepare for a job interview at Marks and Spencer
✨Know Your M&S Food Products
Before the interview, brush up on your knowledge of M&S Food products. Familiarise yourself with their bestsellers and any new items. This will not only show your passion for the role but also help you confidently recommend products during the interview.
✨Demonstrate Your Customer Service Skills
Prepare examples of how you've delivered excellent customer service in the past. Think about times when you went above and beyond to help a customer or handled a difficult situation. This will highlight your ability to thrive under pressure and provide five-star service.
✨Show Your Team Spirit
Since teamwork is crucial in this role, be ready to discuss how you’ve worked effectively in a team before. Share specific instances where you supported colleagues or contributed to a positive work environment, showcasing your flexibility and collaborative spirit.
✨Embrace the Challenge
This role is not for the faint-hearted, so convey your readiness to roll up your sleeves and tackle challenges head-on. Share your mindset about working in a fast-paced environment and how you adapt to changing demands, which will resonate well with the interviewers.
