At a Glance
- Tasks: Lead a dynamic team in delivering exceptional service and visual standards in fashion, home, and beauty.
- Company: Join the iconic M&S brand known for style and customer experience.
- Benefits: Enjoy 20% discount, competitive holidays, and amazing perks for your wellbeing.
- Other info: Inclusive workplace with opportunities for personal and professional growth.
- Why this job: Be a hands-on leader making a real impact in a fast-paced retail environment.
- Qualifications: Experience in leading teams, with a passion for style and customer satisfaction.
The predicted salary is between 30000 - 40000 £ per year.
- Summary
- Fashion, Home & Beauty Deputy Store Manager - Central London
As a Deputy Store Manager in Fashion, Home & Beauty, you’ll help bring the best of M&S style to life, leading your teams to deliver five-star service, outstanding visual standards, and sales growth in a fast-paced retail space.
You’ll support the Store Manager in shaping the store’s commercial direction and customer experience and step up to lead the full operation when needed.
This is a role for leaders who combine sharp operational skills with genuine passion for product, people and performance.
Responsibilities
- Lead the daily operation across Fashion, Home & Beauty, ensuring exceptional service, strong commercial delivery, and standout visual presentation.
- Support the Store Manager to deliver the retail plan and drive performance across sales, profit, standards, and people.
- Step up to run the full store, keeping energy and focus high.
- Coach and develop Team Managers and colleagues to inspire customers, deliver new collections, and sell with confidence.
- Bring data and insight to life to identify opportunities and make quick, confident commercial decisions.
- Champion digital adoption and omnichannel retailing, helping teams connect online and in-store experiences for the customer.
- Set and maintain high standards in service, styling, and presentation, always reflecting the modern M&S brand.
- Build a diverse, motivated team that thrives on collaboration, pace, and progress.
- Recruit, develop, and retain top talent to ensure the store’s success.
- Ensure compliance with all health and safety, GDPR, and M&S policies.
Qualifications
- Experienced in leading large teams in a retail or visual-led environment.
- Passionate about style, product, and creating great customer experiences.
- Commercially sharp, operationally strong, and confident making fast decisions.
- A hands‑on leader who brings energy, clarity, and accountability to every shift.
- Skilled in coaching, feedback and development to get the best out of people.
- Digitally confident, with an eye for innovation and improvement.
- Adaptable, resilient and ready to step up when needed.
Benefits
- 20% colleague discount across all M&S products and many of our third‑party brands for you and a member of your household.
- Competitive holiday entitlement with the potential to buy extra holiday days.
- Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business.
- A generous Defined Contribution Pension Scheme and Life Assurance.
- A dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skills.
- Amazing perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeing.
- Industry leading parental, adoption and neonatal policies, providing support and flexibility for your family.
- Access to a fantastic range of wellbeing support for all colleagues, including our 24/7 Virtual GP and PAM Assist for you and your family.
- A charity volunteer day to support a cause you’re passionate about through a dedicated day away from work.
- Inclusive Workforce Statement
Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers.
We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best.
We support each other and work together to win together.
Reasonable Adjustments
If you feel you’d benefit from any support or reasonable adjustments during any stage of the recruitment process, please let us know when completing your application.
This information will be picked up by our team, so we can put steps in place to help you be at your best through this process.
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Fashion, Home and Beauty Deputy Store Manager - Central London Area employer: Marks and Spencer
Marks and Spencer is an exceptional employer that fosters a culture of innovation and collaboration, particularly within the Corporate HR technology team. Employees benefit from a supportive environment that prioritises professional growth and development, alongside competitive remuneration and benefits. Working in a dynamic location, you will have the opportunity to lead impactful projects that enhance the colleague experience throughout their journey with the company.
StudySmarter Expert Advice🤫
We think this is how you could land Fashion, Home and Beauty Deputy Store Manager - Central London Area
✨Get Down to the Fashion Events
Dive headfirst into local fashion shows, trade fairs, and networking events. These are golden opportunities to meet industry pros and showcase your passion for the industry in person. Plus, it gives you the chance to chat about potential roles at places like Marks and Spencer!
✨Join Fashion-Focused Communities
Become a part of online fashion communities on platforms like Instagram or Pinterest. Participate in discussions and share your insights on trends or your personal style journey. It’s a great way to get noticed by brands looking to fill positions, including Marks and Spencer.
✨Craft a Rock-Solid Portfolio
Since you're aiming for a full-time gig, your portfolio should reflect not just your best work but also your personality. Whether it’s lookbooks, design sketches, or styling projects, make sure it screams 'you' and includes a bit about why you’d be a perfect fit for Marks and Spencer.
✨Leverage Your University Connections
If you’re fresh out of university, don’t underestimate your career services. They often have partnerships with fashion companies for internships and entry-level roles. Use this to your advantage and connect with them to find any openings at Marks and Spencer!
We think you need these skills to ace Fashion, Home and Beauty Deputy Store Manager - Central London Area
Some tips for your application 🫡
Showcase Your Style:In the fashion-apparel industry, your personal style and understanding of current trends are crucial. Make sure your CV and cover letter reflect your unique fashion sense – use visuals if you can and highlight any fashion-related experiences or projects that show off your flair!
Highlight Relevant Experience:When you're applying for a full-time role, be sure to focus on any past roles or internships in fashion that’ve honed your skills. Whether that's working in retail, fashion design, or marketing, quantify your achievements and show how they relate to the role at Marks and Spencer.
Include a Strong Portfolio:An impressive portfolio is key in fashion! Make sure to include a link to your online portfolio in your CV, showcasing your best work, be it designs, campaigns, or styling projects. This is your chance to let your creativity shine and demonstrate your abilities to Marks and Spencer!
Craft a Standout Cover Letter:Use your cover letter to weave in your passion for fashion and the specific reasons you want to work at Marks and Spencer. Share your vision of how you'd contribute to their brand and why you're excited about their work. Tailoring this will make you stand out from the crowd!
How to prepare for a job interview at Marks and Spencer
✨Showcase Your Style Portfolio
For a role in the fashion-apparel industry, having a well-curated portfolio is essential. Ensure you include your best work that reflects your style and creativity, whether it's sketches, lookbooks, or completed designs. Be ready to discuss your design process and the inspirations behind your pieces!
✨Know the Latest Trends and Brands
Being well-versed in current fashion trends and influential brands can give you a leg up in the interview. Get familiar with what’s trending in the market and know your competitors. This shows your passion for the industry and helps you connect your work experience to current fashion trajectories.
✨Demonstrate Your Collaboration Skills
In a full-time fashion role, collaboration is key, whether you’re working with designers, marketers, or suppliers. Be prepared to share experiences where you successfully worked as part of a team or navigated challenges with colleagues. This will highlight your ability to adapt and thrive in a fast-paced environment.
✨Dress the Part
This might sound obvious, but in fashion, how you present yourself is part of your brand. Wear something that represents your personal style while still aligning with the company’s aesthetic. It’s a great way to show you understand the industry's essence and can embody the brand’s image!
