Domain Architect - Online (Fulfillment & Post Purchase) in London

Domain Architect - Online (Fulfillment & Post Purchase) in London

London Full-Time 76662 - 93698 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Lead architecture vision and strategy for online fulfilment and post-purchase support.
  • Company: Join M&S, a leader in retail innovation and customer service.
  • Benefits: Enjoy a 20% discount, competitive holidays, and tailored training from day one.
  • Other info: Inclusive culture with strong focus on personal development and wellbeing.
  • Why this job: Shape the future of retail with cutting-edge technology and a collaborative team.
  • Qualifications: Extensive experience in solution architecture and digital transformation.

The predicted salary is between 76662 - 93698 £ per year.

As one of the Business Domain Architects within Customer, you will be joining a team that covers a broad area, from Loyalty, CRM, Bank, personalisation, online selling platforms, fulfilment & returns, contact centres and the operation of M&S's large store estate. You will be one of two Domain Architects in the Online Domain accountable for the target architecture for your domain. The focus will be fulfilment, reverse logistics and post purchase support. You will ensure enterprise and system capabilities are aligned with the needs of your product Domain and enact business-outcome driven enterprise architecture. You will oversee all architecture solutions within the Domain, working closely with solution architects and Principal Engineers. You will build out and own the target strategy for your Domain collaborating with peers and key stakeholders.

What you'll do

  • Own and set the Architecture vision and roadmap for a Business Domain, defining 1-3 year target states, transition plans, standards and costed roadmaps aligned to enterprise strategy and business outcomes.
  • Lead domain-wide architecture delivery and governance, ensuring solutions align with platform architecture, group standards, security, regulatory requirements and total cost of ownership ambitions.
  • Act as senior technical advisor and decision-maker, shaping technology and vendor strategy, driving simplification, and leading the shift to a composable, data-centric, event-driven landscape.
  • Inspire, lead and grow high performing teams, mentoring architects and engineers, fostering autonomy, and building a strong, collaborative architecture community.
  • Partner across business, product, engineering and vendors to translate strategy into executable plans, influence outcomes, and deliver measurable improvements in cost, capability and competitive advantage.

Who you are

  • Extensive experience in solution and enterprise architecture, delivering large scale digital transformation within Agile environments and at pace.
  • Deep expertise in modern architectural patterns, integration, platforms and emerging technologies, with the ability to assess, select and align them to strategic business outcomes.
  • Proven thought leader and trusted technical partner to senior business and domain leaders, balancing technology, people and process change.
  • Strong enterprise mindset with experience in governance, risk, compliance, TCO optimisation and commercial decision making at scale.
  • Outstanding stakeholder engagement, leadership and communication skills, with a track record of leading cross functional teams, driving change, and delivering measurable business outcomes.

What's in it for you?

  • 20% colleague discount on all M&S products and many third-party brands for you and someone in your household, available once you've completed your probation.
  • Competitive holiday allowance with the option to buy more.
  • Discretionary bonus schemes linked to your performance and ours.
  • Strong pension and life assurance to help plan for the future.
  • Tailored induction and training to support your development from day one.
  • Exclusive perks and savings through our M&S Choices portal.
  • Market-leading family policies, including parental, adoption and neonatal leave.
  • 24/7 wellbeing support, including virtual GP access and mental health services.
  • One paid volunteer day a year to support a cause that matters to you.

We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.

Domain Architect - Online (Fulfillment & Post Purchase) in London employer: Marks and Spencer

Marks and Spencer is an exceptional employer, offering a dynamic work culture in the heart of London that fosters collaboration and innovation. As a Technical Programme Manager, you will have access to extensive employee growth opportunities, competitive benefits, and the chance to make a meaningful impact on customer experiences through cutting-edge technology and loyalty initiatives.

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Contact Details:

Marks and Spencer Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Domain Architect - Online (Fulfillment & Post Purchase) in London

Join Local Tech Meetups

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Contribute to Open Source Projects

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We think you need these skills to ace Domain Architect - Online (Fulfillment & Post Purchase) in London

Solution Architecture
Enterprise Architecture
Digital Transformation
Agile Methodologies
Architectural Patterns
Integration Technologies
Stakeholder Engagement

Some tips for your application 🫡

Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.

Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at Marks and Spencer.

Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at Marks and Spencer and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!

Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!

How to prepare for a job interview at Marks and Spencer

Brush Up on Your Coding Skills

For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.

Know Your Tools and Frameworks

Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If Marks and Spencer uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.

Showcase Your Projects

Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.

Prepare for Behavioural Questions

While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.