At a Glance
- Tasks: Lead a talented team to create innovative ML/AI solutions for personalised online shopping.
- Company: Join M&S, a dynamic and inclusive leader in the retail industry.
- Benefits: Enjoy a 20% discount, competitive holidays, and generous perks for your wellbeing.
- Other info: Be part of a transformative journey in retail, fostering innovation and inclusivity.
- Why this job: Shape the future of online shopping and make a real impact on customer experiences.
- Qualifications: Proven leadership in Data Science with strong ML/AI skills and a collaborative mindset.
The predicted salary is between 60000 - 80000 £ per year.
M&S has ambitious goals around dramatically increasing the level of Personalisation throughout the online shopping experience, and Data Science is at the heart of that. The Data Science Manager will manage, lead and inspire a talented and experienced team of data scientists to design, develop, and deploy machine learning (ML) and artificial intelligence (AI) solutions which deliver our online Personalisation programme. This role serves as a strategic bridge between Data Science and our Business & Commercial teams, ensuring the effective application of advanced methodologies to achieve measurable and meaningful business outcomes. By fostering innovation, building and supporting a high-performing team, and driving collaboration across functions including Product, Engineering and Data Engineering, the Data Science Manager is key to the success of a major part of M&S’s future.
Who you are
- A collaborative and supportive leader who inspires and develops Data Scientists, creating a culture of openness, learning and excellence in delivery.
- Technically skilled in a wide range of ML/AI methods, with experience turning advanced models into real-world solutions that customers feel and business teams value.
- You have a pragmatic and commercial mindset, ready and willing to consider the full range of technical options available from simple to complex, depending on what's most appropriate and what will deliver value most effectively.
- Curious and innovative, keeping pace with new ML/AI advancements and applying them to unlock new ways of serving customers.
- An excellent communicator and business partner who can make complex concepts simple, building trust and influence with both technical and commercial partners.
What you will do
- Lead, manage and grow a high-performing Data Science team shaping the future of our online Personalisation programme through seamless model-driven customer experiences.
- Deliver scalable ML/AI solutions end-to-end that step-change how we understand our customers' shopping intent and deliver personalised online experiences so that customers can easily find what they are looking for and are inspired by new suggestions.
- Partner with product, engineering and commercial teams to embed solutions seamlessly into the customer experience and business processes.
- Set the standard for agile Data Science delivery, testing and model monitoring, ensuring solutions are robust, reliable and impactful.
- Drive innovation and act as a trusted advisor, helping transform how Data Science creates value for our customers and our business.
What's in it for you
Being a part of M&S is exactly that - playing your part to bring the magic of M&S to our customers every day. We're an inclusive, dynamic, exciting, and ever evolving business built on doing the right thing and bringing exceptional quality, value, service to every customer, whenever, wherever and however they want to shop with us. Here are some of the benefits we offer that make working for M&S just that little bit more special:
- After completing your probationary period, you'll receive 20% colleague discount across all M&S products and many of our third-party brands for you and a member of your household.
- Competitive holiday entitlement with the potential to buy extra holiday days!
- Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business.
- A generous Defined Contribution Pension Scheme and Life Assurance.
- A dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skills.
- Amazing perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeing.
- Industry-leading parental, adoption and neonatal policies, providing support and flexibility for your family.
- Access to a fantastic range of wellbeing support for all colleagues including access to our 24/7 Virtual GP and PAM Assist to support you and your family.
- A charity volunteer day to support a charity or cause you're passionate about through a dedicated day away from work.
Everyone's welcome
We are ambitious about the future of retail. We're disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We're transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.
Data Science Manager - Personalisation in London employer: Marks and Spencer
At M&S, we pride ourselves on being an inclusive and dynamic employer that champions innovation and collaboration. As a Data Science Manager, you will lead a talented team in shaping the future of online personalisation, while enjoying competitive benefits such as a generous discount, flexible holiday options, and comprehensive wellbeing support. Join us in our mission to transform retail and create meaningful experiences for our customers, all within a supportive and growth-oriented work culture.
StudySmarter Expert Advice🤫
We think this is how you could land Data Science Manager - Personalisation in London
✨Tip Number 1
Network like a pro! Reach out to current employees at M&S on LinkedIn or through mutual connections. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies that highlight your experience with ML/AI solutions. Be ready to discuss how you've turned complex models into real-world applications that deliver value.
✨Tip Number 3
Practice your pitch! When you get that interview, be clear about how you can lead and inspire a team. Share examples of how you've fostered collaboration and innovation in past roles.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in being part of the M&S family.
We think you need these skills to ace Data Science Manager - Personalisation in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in ML/AI and team leadership. We want to see how your skills align with our goals for personalisation at M&S!
Showcase Your Leadership Style:As a Data Science Manager, your ability to inspire and develop a team is crucial. Share examples of how you've fostered collaboration and innovation in your previous roles. We love seeing a supportive leader in action!
Keep It Clear and Concise:When writing your application, aim for clarity. Use straightforward language to explain complex concepts, as this reflects the communication skills we value. Remember, simplicity can be powerful!
Apply Through Our Website:We encourage you to submit your application directly through our website. This way, you’ll ensure it reaches us quickly and you can easily track your application status. Plus, it’s super easy!
How to prepare for a job interview at Marks and Spencer
✨Know Your Data Science Stuff
Make sure you brush up on your machine learning and AI knowledge. Be ready to discuss specific models you've worked with and how they've delivered real-world solutions. M&S is looking for someone who can turn complex concepts into practical applications, so be prepared to share examples.
✨Show Your Leadership Skills
As a Data Science Manager, you'll need to inspire and lead a team. Think about times when you've successfully managed a project or mentored others. Highlight your collaborative approach and how you've fostered a culture of learning and excellence in your previous roles.
✨Communicate Clearly
Practice explaining complex data science concepts in simple terms. M&S values excellent communication, especially when bridging the gap between technical and commercial teams. Prepare to demonstrate how you've built trust and influence with stakeholders in the past.
✨Be Innovative and Curious
M&S is all about innovation in personalisation. Come to the interview with ideas on how new ML/AI advancements could enhance customer experiences. Show your enthusiasm for staying updated with industry trends and how you can apply them to drive value for the business.
