At a Glance
- Tasks: Deliver exceptional customer service and provide styling advice in a fast-paced retail environment.
- Company: Join the iconic M&S team in Fashion, Home & Beauty.
- Benefits: Gain valuable experience, develop your skills, and work in a dynamic team.
- Other info: Must be 18 or older; flexible hours and a vibrant workplace await you.
- Why this job: Be part of a transformation and help customers feel their best every day.
- Qualifications: Passion for fashion and excellent communication skills required.
The predicted salary is between 10 - 12 £ per hour.
Work Pattern:
- Week 1:
- Tuesday 12:00-18:00
- Wednesday 15:00-21:00
- Thursday 16:00-21:00
- Friday 11:00-16:00
- Week 2:
- Sunday 12:00-18:00
- Monday 11:00-16:00
- Thursday 12:00-17:00
- Saturday 15:00-21:00
Under 18 Disclaimer: To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older.
Join M&S as a Customer Assistant in our Fashion, Home & Beauty section, where you'll play a vital frontline role in delivering a market leading customer experience. This isn't just a retail job - it's a role for people who love pace, graft, and playing their part in delivering our transformation.
We're looking for fashion-forward, confident people who are passionate about helping customers feel their best, whether that's through 1 to 1 styling in suits, offering a five-star bra fit experience or a tailor‑made beauty routine. You'll be someone who knows how to build rapport quickly, listens to customer needs, and confidently recommends products both in‑store and online.
At M&S, our customers don't wait. You'll be operating in a high‑demand environment, rolling your sleeves up and getting stuck in, no matter how busy the day gets. You'll create genuine 1 to 1 connection with customers through fitting appointments and style advice, tapping into your knowledge of the latest trends and tailoring your recommendations to their unique needs.
Efficiency and effectiveness are non‑negotiable. You'll keep standards sky‑high while balancing speed and accuracy, even when the pressure is on. Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and in‑store devices, to provide a personalised five‑star service.
Flexibility is vital. Retail moves fast – and you'll move faster. You'll adapt to where you're needed, when you're needed, always ready to meet the next challenge head‑on.
If you're ready to take the lead in delivering exceptional service and bringing the M&S style experience to life, this is your moment. Take Your Marks and apply today.
Customer Assistant - Lingerie Stylist - Pantheon in London employer: Marks and Spencer
At M&S, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values passion and creativity in the retail space. As a Customer Assistant - Lingerie Stylist, you'll enjoy opportunities for personal growth and development while working in a dynamic environment that prioritises customer satisfaction and teamwork. With flexible hours and a commitment to employee well-being, M&S is the perfect place for those looking to make a meaningful impact in fashion and customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant - Lingerie Stylist - Pantheon in London
✨Tip Number 1
Get to know the company! Research M&S and their values, especially in the Fashion, Home & Beauty section. This will help you connect with the brand during your interview and show that you're genuinely interested.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can demonstrate how you'd handle different customer needs. Being able to showcase your ability to build rapport and provide tailored recommendations will set you apart.
✨Tip Number 3
Be ready to talk about trends! Brush up on the latest fashion and beauty trends so you can confidently discuss them during your interview. Showing that you're fashion-forward will resonate well with the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and keen to join the team at M&S. Don’t miss out on this opportunity!
We think you need these skills to ace Customer Assistant - Lingerie Stylist - Pantheon in London
Some tips for your application 🫡
Show Your Passion for Fashion:When writing your application, let your love for fashion shine through! Share any experiences or interests that highlight your style knowledge and how you can help customers feel their best.
Be Personable and Engaging:Remember, this role is all about connecting with customers. Use a friendly tone in your application to show us that you can build rapport quickly and are ready to provide that five-star service.
Highlight Your Digital Savvy:Since being digitally confident is key, mention any experience you have with digital tools or apps. Show us how you can use technology to enhance the customer experience, both in-store and online.
Flexibility is Key:Retail can be unpredictable, so emphasise your adaptability in your application. Share examples of how you've thrived in fast-paced environments and how you're ready to tackle any challenge that comes your way.
How to prepare for a job interview at Marks and Spencer
✨Know Your Fashion Trends
Brush up on the latest fashion trends and lingerie styles before your interview. Being able to discuss current trends shows your passion for the role and helps you connect with the interviewer.
✨Practice Your Customer Interaction Skills
Since this role is all about customer interaction, practice how you would engage with customers. Role-play scenarios where you recommend products or provide styling advice to demonstrate your confidence and rapport-building skills.
✨Familiarise Yourself with Digital Tools
Get comfortable with digital tools like the Sparks App that you'll be using in-store. Mentioning your familiarity with these tools during the interview will show you're ready to hit the ground running.
✨Show Your Flexibility
Retail can be unpredictable, so be prepared to discuss how you've adapted to changing situations in the past. Share examples of when you've successfully handled busy periods or unexpected challenges to highlight your flexibility.
