At a Glance
- Tasks: Assist customers and ensure a top-notch shopping experience in our Food section.
- Company: Join M&S, the UK's fastest growing retailer with a vibrant team culture.
- Benefits: Flexible hours, competitive pay, and opportunities for growth.
- Other info: Dynamic role with varied shifts and a chance to thrive under pressure.
- Why this job: Be at the forefront of customer service and make a real impact every day.
- Qualifications: Passion for food, resilience, and a team-oriented mindset.
The predicted salary is between 11 - 12 € per hour.
Work Pattern: Sunday 07:30-11:30, Friday 18:00-22:00, Saturday 15:00-19:00
Join M&S as a Customer Assistant in our Food section, where you'll become at the frontline of the UK's fastest growing retailer. We're not just looking for someone to fill shelves - we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.
We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on. You'll be a resilient and committed brand ambassador who's ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.
At M&S, our customers don't wait. You'll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You'll go above and beyond, to serve, sell, fill and help drive growth in sales.
Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.
Being a team player is crucial. You'll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.
Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same - and you'll embrace the challenge.
This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there's huge opportunity. Are you ready for it? Take Your Marks and apply today.
Customer Assistant - Food - Talbot Green in Llantrisant employer: Marks and Spencer
Joining M&S as a Customer Assistant in Talbot Green means becoming part of a dynamic team at the forefront of the UK's fastest growing retailer. We offer a vibrant work culture that values resilience, teamwork, and a commitment to exceptional customer service, alongside opportunities for personal growth and development. With flexible shifts and a focus on digital innovation, you'll thrive in an environment that not only challenges you but also rewards your hard work and dedication.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant - Food - Talbot Green in Llantrisant
✨Tip Number 1
Get to know the company! Research M&S and their food products so you can chat confidently about them during your interview. Show us that you're not just another candidate, but someone who genuinely cares about what we do.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle a busy store or a tricky customer. We want to see how you thrive under pressure, so be ready to share your experiences with us.
✨Tip Number 3
Show off your digital savvy! Familiarise yourself with tools like the Sparks App and in-store devices. We love candidates who can enhance the customer experience using tech, so let us know how you can bring that to the table.
✨Tip Number 4
Be flexible and adaptable! Highlight your ability to work across different areas of the store and embrace the challenges that come with it. We’re looking for team players who can keep up with the fast-paced environment at M&S.
We think you need these skills to ace Customer Assistant - Food - Talbot Green in Llantrisant
Some tips for your application 🫡
Show Your Passion for Food:When you're writing your application, let us know why you love food and M&S products! Share any experiences you've had that show your enthusiasm for the industry. We want to see that you're not just looking for a job, but that you're genuinely excited about being part of our team.
Highlight Your Customer Service Skills:Make sure to emphasise your experience in delivering top-notch customer service. We’re all about making our customers feel valued, so share examples of how you've gone above and beyond in previous roles. This will help us see that you can thrive in a high-pressure environment!
Be Digital Savvy:Since being digitally confident is key, mention any experience you have with digital tools or apps. If you've used similar technology before, let us know! This shows us that you're ready to enhance the customer experience using our digital resources.
Embrace Flexibility:In your application, talk about your adaptability and willingness to take on different tasks. We need team players who can handle the dynamic nature of retail, so sharing your experiences in varied roles will definitely catch our eye. Remember, no two shifts are the same!
How to prepare for a job interview at Marks and Spencer
✨Know Your Products
Before the interview, take some time to familiarise yourself with M&S Food products. Being able to confidently discuss your favourite items or recent launches will show your passion and knowledge, which is exactly what they’re looking for.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered excellent customer service in the past. Think about times when you went above and beyond to help a customer, as this role is all about making customers feel valued and appreciated.
✨Demonstrate Team Spirit
Since being a team player is crucial, be ready to share experiences where you’ve worked well in a team. Highlight how you support colleagues and contribute to a positive work environment, especially during busy periods.
✨Embrace Flexibility
Be prepared to discuss how you handle change and adapt to different situations. Share examples of when you’ve had to switch tasks quickly or take on new responsibilities, as flexibility is key in a fast-paced retail environment.
