At a Glance
- Tasks: Serve customers, fill shelves, and drive sales in a fast-paced food retail environment.
- Company: Join M&S, the UK's fastest growing retailer with a vibrant team culture.
- Benefits: Competitive pay, flexible hours, and opportunities for growth.
- Other info: Dynamic role with varied shifts and a chance to thrive under pressure.
- Why this job: Be a brand ambassador and make customers feel valued every day.
- Qualifications: Passion for food, resilience, and teamwork skills required.
The predicted salary is between 10 - 12 £ per hour.
Join M&S as a Customer Assistant in our Food section, where you’ll become at the frontline of the UK’s fastest growing retailer. We’re not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we’re driving. We’re seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on. You’ll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.
Work Pattern
- Sunday 06:00‑09:00
- Monday 05:00‑09:00
- Friday 05:00‑09:00
- Saturday 05:00‑09:00
Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00‑06:00.
Key Responsibilities
- At M&S, our customers don't wait. You’ll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest.
- You’ll go above and beyond, to serve, sell, fill and help drive growth in sales.
- Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.
- Being a team player is crucial. You’ll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.
- Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment.
- No two shifts will look the same – and you’ll embrace the challenge.
This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity. Are you ready for it? Take Your Marks and apply today.
Customer Assistant - Food - Edge Lane Liverpool Simply Food employer: Marks and Spencer
At M&S, we pride ourselves on being an exceptional employer, offering a dynamic work culture that values resilience and teamwork. As a Customer Assistant in our Edge Lane Liverpool Simply Food store, you'll enjoy competitive pay, including an unsocial hours premium, and the chance to grow your skills in a fast-paced environment. We are committed to your development, providing opportunities for career advancement while ensuring you feel valued and supported every day.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant - Food - Edge Lane Liverpool Simply Food
✨Tip Number 1
Get to know M&S inside out! Familiarise yourself with their food products and services. When you walk into that interview, show off your knowledge and passion for what they offer – it’ll make you stand out as a true brand ambassador.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can demonstrate how you’d handle busy periods or difficult customers. Being able to showcase your ability to thrive under pressure will definitely impress the hiring team.
✨Tip Number 3
Be ready to talk about teamwork! M&S values a positive environment, so come prepared with examples of how you’ve worked well in a team before. Highlighting your flexibility and willingness to support others will show you’re a perfect fit.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the M&S family. So, take your marks and get that application in!
We think you need these skills to ace Customer Assistant - Food - Edge Lane Liverpool Simply Food
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for M&S Food shine through! We want to see that you’re not just looking for any job, but that you genuinely care about delivering top-notch service and have a real interest in our products.
Be Specific:Use specific examples from your past experiences to highlight how you've thrived under pressure or delivered exceptional customer service. We love seeing how you’ve gone above and beyond in previous roles, so don’t hold back!
Tailor Your Application:Make sure to tailor your application to the role of Customer Assistant. Mention how your skills align with the key responsibilities listed in the job description, like being digitally confident and a team player. We want to know why you’re the perfect fit for us!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re serious about joining the M&S family. So, take your marks and get that application in!
How to prepare for a job interview at Marks and Spencer
✨Know Your M&S Food Products
Before the interview, take some time to familiarise yourself with M&S Food products. Understand their unique selling points and be ready to discuss your favourites. This shows your passion for the brand and helps you stand out as a knowledgeable candidate.
✨Demonstrate Your Customer Service Skills
Prepare examples of how you've delivered excellent customer service in the past. Think about times when you went above and beyond for a customer or handled a difficult situation. This will highlight your ability to thrive under pressure and your commitment to providing five-star service.
✨Show Your Team Spirit
M&S values teamwork, so be ready to talk about your experiences working in a team. Share specific instances where you supported colleagues or contributed to a positive work environment. This will demonstrate that you're not just a lone wolf but someone who can help create a high-energy atmosphere.
✨Embrace Flexibility and Adaptability
Since no two shifts are the same, be prepared to discuss how you handle change and adapt to new challenges. Share examples of when you've had to quickly adjust your approach in a fast-paced environment, showing that you're ready to roll up your sleeves and tackle whatever comes your way.
