At a Glance
- Tasks: Assist customers and ensure a top-notch shopping experience in our Food section.
- Company: Join M&S, the UK's fastest growing retailer with a vibrant team culture.
- Benefits: Flexible hours, competitive pay, and opportunities for growth in a dynamic environment.
- Other info: Embrace a fast-paced role with no two shifts the same, perfect for adaptable team players.
- Why this job: Be at the forefront of retail transformation and make a real impact on customer satisfaction.
- Qualifications: Passion for food, resilience under pressure, and digital confidence are key.
The predicted salary is between 10 - 12 € per hour.
Work Pattern:
- Tuesday 18:00-22:00
- Friday 18:00-22:00
- Saturday 18:00-22:00
Join M&S as a Customer Assistant in our Food section, where you'll become at the frontline of the UK's fastest growing retailer. We're not just looking for someone to fill shelves - we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.
We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on. You’ll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.
At M&S, our customers don’t wait. You’ll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond, to serve, sell, fill and help drive growth in sales. Being digitally confident is essential. You’ll utilise our digital tools, such as the Sparks App and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.
Being a team player is crucial. You’ll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience. Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same - and you’ll embrace the challenge.
This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there's huge opportunity. Are you ready for it?
Customer Assistant - Food - Crown Point Leeds SF employer: Marks and Spencer
Join M&S as a Customer Assistant in our Food section at Crown Point Leeds, where you'll be part of a dynamic team in the UK's fastest growing retailer. We pride ourselves on fostering a supportive work culture that values resilience and teamwork, offering extensive training and growth opportunities to help you excel in your role. With flexible shifts and a commitment to delivering exceptional customer service, M&S provides a rewarding environment for those eager to make a difference every day.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant - Food - Crown Point Leeds SF
✨Tip Number 1
Get to know the company! Research M&S and their food products so you can chat confidently about them during your interview. Show us that you're not just another candidate, but someone who genuinely cares about what we do.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle a busy store or a tricky customer. We want to see how you thrive under pressure, so be ready to share your experiences with us.
✨Tip Number 3
Be flexible and adaptable! Highlight your ability to switch between tasks and areas in the store. We love team players who can roll with the punches, so let us know how you've done this in past roles.
✨Tip Number 4
Apply through our website! It’s the best way to get noticed by us. Make sure your application reflects your passion for food and customer service, and don’t forget to follow up if you haven’t heard back!
We think you need these skills to ace Customer Assistant - Food - Crown Point Leeds SF
Some tips for your application 🫡
Show Your Passion for Food:When writing your application, let us know why you love food and M&S products. Share any experiences that highlight your enthusiasm for customer service and how you can help our customers feel valued.
Highlight Your Resilience:We want to see how you thrive under pressure! Use examples from past jobs or experiences where you’ve successfully managed busy situations. This will show us you’re ready to tackle the fast-paced environment at M&S.
Be Digital Savvy:Mention any experience you have with digital tools or apps, especially if you've used them in a retail setting. We’re looking for team members who can confidently use technology to enhance the customer experience.
Emphasise Team Spirit:Let us know about your teamwork skills! Share stories that demonstrate how you’ve contributed to a positive work environment and supported your colleagues. We value those who can work well with others to deliver great service.
How to prepare for a job interview at Marks and Spencer
✨Know Your M&S Food Products
Before the interview, take some time to familiarise yourself with M&S Food products. Understand their unique selling points and be ready to discuss your favourites. This shows your passion for the brand and helps you stand out as a knowledgeable candidate.
✨Demonstrate Your Customer Service Skills
Prepare examples of how you've delivered excellent customer service in the past. Think about times when you went above and beyond to help a customer or resolved a difficult situation. This will highlight your ability to thrive under pressure and your commitment to providing five-star service.
✨Show Your Team Spirit
Be ready to talk about your experiences working in a team. Share specific instances where you supported colleagues or contributed to a positive work environment. M&S values teamwork, so demonstrating your collaborative spirit will resonate well with the interviewers.
✨Embrace Flexibility and Adaptability
Since the role requires flexibility, think of examples where you've adapted to changing circumstances or taken on different responsibilities. Highlighting your ability to handle various tasks and shifts will show that you're ready for the dynamic nature of the retail environment.
