At a Glance
- Tasks: Lead the store opening, ensuring a smooth operation and excellent customer service.
- Company: Join a well-known food retailer with a focus on teamwork and inclusivity.
- Benefits: Full-time hours, competitive pay, and opportunities for career growth.
- Other info: Dynamic work environment with a supportive team atmosphere.
- Why this job: Be part of an exciting new store launch and make a real impact.
- Qualifications: Must be 18+, with leadership skills and a passion for customer service.
The predicted salary is between 25000 - 30000 € per year.
This is a full time, mixed working pattern including weekends. Please note that a full work pattern will be discussed at interview.
To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older.
Responsibilities include:
- Leading the fill operation, delivering a salesfloor that is ready to trade.
- Taking operational responsibility for coordinating resource to Serve, Sell and Fill.
- Leading the floor in the absence of the Colleague Manager.
- Coordinating resource to deliver the operational tasks during the fill operation.
- Coaching colleagues on One Best Way and driving productivity in readiness for store opening.
- Allocating resource effectively to deliver a quick payment experience.
- Enabling all daily operational processes to be implemented efficiently across their area of the store, at the correct times.
- Coordinating the team to deliver a clean, safe and well-presented store.
- Playing their part in creating a great team atmosphere that is inclusive of everyone.
- Role modelling great Customer Service and M&S behaviours and Colleague Expectations across the store.
- Supporting Colleague Managers by sharing observations of colleagues to help deliver high performance and recognise great colleagues.
- Supporting nearby stores if operationally required.
- Being a key holder and answering call outs as required.
- Handling tasks related to the opening and closing of the building, including receipt of vehicles, temperature controls, logging operational issues with relevant Helpdesks, cash handling and TSL compliance in peripheral hours.
New Store Opening - Shift Lead - Food - Largs employer: Marks and Spencer
As a Shift Lead at our new store in Largs, you will be part of a dynamic team that values collaboration and inclusivity, ensuring a vibrant work culture. We offer comprehensive training and development opportunities to help you grow your career while enjoying competitive benefits and a supportive environment. Join us in creating an exceptional shopping experience for our customers and take pride in being part of a company that prioritises employee well-being and community engagement.
StudySmarter Expert Advice🤫
We think this is how you could land New Store Opening - Shift Lead - Food - Largs
✨Tip Number 1
Get to know the company culture! Before your interview, check out our website and social media to see what we're all about. This will help you connect with the team and show that you're genuinely interested in being part of our family.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills can help us deliver a fantastic customer experience and keep the store running smoothly.
✨Tip Number 3
Dress to impress! Make sure you look smart and professional for your interview. First impressions count, and we want to see that you're ready to lead the team and represent our brand.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in our minds as we make our decision.
We think you need these skills to ace New Store Opening - Shift Lead - Food - Largs
Some tips for your application 🫡
Show Your Passion for Food:When you're writing your application, let your love for food and customer service shine through. We want to see how excited you are about being part of our team and making the store a great place for customers.
Highlight Your Leadership Skills:As a Shift Lead, you'll be coordinating the team and leading by example. Make sure to mention any previous experience where you've successfully led a team or managed operations. We love seeing those leadership qualities!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and relevant to the role. No need for fluff – just show us what you've got!
Apply Through Our Website:Don't forget to submit your application through our website! It's the best way for us to receive your details and get you in the running for this exciting opportunity. We can't wait to hear from you!
How to prepare for a job interview at Marks and Spencer
✨Know the Role Inside Out
Make sure you understand the responsibilities of a Shift Lead in a new store opening. Familiarise yourself with the operational tasks, customer service expectations, and how to lead a team effectively. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or managed a project. Highlight how you coached colleagues, drove productivity, and created a positive atmosphere. This will demonstrate your capability to take charge in the absence of the Colleague Manager.
✨Emphasise Teamwork and Inclusivity
Since creating a great team atmosphere is key, think of ways you've fostered inclusivity in previous roles. Be ready to discuss how you can contribute to a supportive environment and ensure everyone feels valued, which aligns with the company's values.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the store's opening plans, team dynamics, and how success is measured in this role. This shows your enthusiasm and helps you gauge if the company culture is the right fit for you.
