At a Glance
- Tasks: Be the face of M&S, delivering top-notch service and recommending delicious food products.
- Company: Join the UK's fastest growing retailer with a vibrant team culture.
- Benefits: Earn an extra £3.00 per hour for late-night shifts and enjoy growth opportunities.
- Other info: Enjoy a varied role with a supportive team and exciting challenges every shift.
- Why this job: Make a real impact by providing exceptional service in a dynamic retail environment.
- Qualifications: Must be 18 or over; no prior experience needed, just a passion for customer service.
The predicted salary is between 12 - 15 € per hour.
Work Pattern: This is a 30‑hour vacancy with a late‑night finish, including weekends. Full work pattern will be discussed at interview.
Under 18 Disclaimer: This role involves working late nights, so we can’t consider applications from anyone under the age of 18. This is to comply with relevant health and safety legislation and to keep our colleagues safe.
Role Overview: Join M&S as a Customer Assistant in our Food section, becoming the frontline of the UK’s fastest growing retailer. We’re not just looking to fill shelves – we want down‑to‑earth colleagues who thrive under pressure, deliver five‑star service at pace, and embrace the transformation we’re driving.
Responsibilities:
- Provide resilient and committed brand ambassador service, confidently recommending and selling food products.
- Deliver remarkable service to ensure customers feel truly valued every time they shop.
- Operate efficiently in a high‑pressure environment, staying sharp, fast, and focused during peak times.
- Utilize digital tools such as Sparks and in‑store devices to enhance the customer experience.
- Contribute to a positive, high‑energy team environment, supporting colleagues to deliver seamless service.
- Adapt to changing demands, working across various store areas; no two shifts look the same.
Benefits:
- Additional £3.00 per hour for any hours worked between 22:00 and 06:00.
- Opportunity for growth and development in a dynamic retail environment.
New Store Opening - Customer Assistant - Food (Late Nights) - Largs employer: Marks and Spencer
Join M&S as a Customer Assistant in Largs, where you will be part of a vibrant team dedicated to delivering exceptional service in the UK's fastest growing retailer. Enjoy competitive pay with an additional £3.00 per hour for late-night shifts, and benefit from ample opportunities for personal and professional growth in a supportive work culture that values resilience and teamwork. Embrace the excitement of a dynamic retail environment where no two days are the same, and make a meaningful impact on customer experiences.
StudySmarter Expert Advice🤫
We think this is how you could land New Store Opening - Customer Assistant - Food (Late Nights) - Largs
✨Tip Number 1
Get to know the company culture! Before your interview, check out M&S's social media and website to understand their values and what they stand for. This will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on how you can showcase your ability to thrive under pressure and deliver top-notch customer service, just like they want in a Customer Assistant.
✨Tip Number 3
Be ready to share your experiences! Think of specific examples where you've provided excellent service or worked well in a team. M&S is looking for down-to-earth colleagues, so don’t be shy about showing your personality and passion for food!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and ready to use digital tools to enhance the customer experience, which is a big plus for this role.
We think you need these skills to ace New Store Opening - Customer Assistant - Food (Late Nights) - Largs
Some tips for your application 🫡
Show Your Passion for Food:When you're writing your application, let us know why you love food and customer service. Share any experiences you've had that highlight your enthusiasm for helping customers find the perfect products.
Be Yourself:We want to see the real you! Use a friendly tone in your application and don’t be afraid to show your personality. This role is all about connecting with customers, so let that shine through in your writing.
Highlight Your Flexibility:Since this role involves late nights and weekends, make sure to mention your availability. We appreciate candidates who can adapt to changing demands and are ready to jump in wherever needed.
Apply Through Our Website:To make sure your application gets to us quickly, apply directly through our website. It’s the best way to ensure we see your application and get you on the path to joining our team!
How to prepare for a job interview at Marks and Spencer
✨Know Your Stuff
Familiarise yourself with M&S's food products and services. Being able to confidently recommend items will show that you're not just there to fill shelves but genuinely care about the customer experience.
✨Show Your Resilience
Prepare to discuss how you handle pressure, especially during busy late-night shifts. Think of examples where you've thrived in a fast-paced environment and how you maintained a positive attitude while delivering top-notch service.
✨Embrace Technology
Get comfortable with digital tools like Sparks and in-store devices. Mention any previous experience with technology in retail, as this will demonstrate your ability to enhance the customer experience through innovation.
✨Team Spirit is Key
Be ready to talk about your teamwork skills. Share instances where you've supported colleagues or contributed to a positive work environment, as this role requires collaboration to ensure seamless service.
