At a Glance
- Tasks: Assist customers and ensure a smooth shopping experience in a fast-paced food retail environment.
- Company: Join M&S, the UK's fastest growing retailer with a vibrant team culture.
- Benefits: Competitive pay, flexible hours, and opportunities for growth in a dynamic setting.
- Other info: Embrace a challenging role with no two shifts the same, perfect for adaptable team players.
- Why this job: Be at the forefront of customer service and make a real impact every day.
- Qualifications: Must be over 18, with a passion for food and excellent communication skills.
The predicted salary is between 10 - 12 £ per hour.
Work Pattern:
- Friday 05:00-09:00
- Saturday 05:00-09:00
- Sunday 06:00-10:00
Under 18 Disclaimer: This job role involves working early mornings and this means we can't consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace. Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.
Join M&S as a Customer Assistant in our Food section, where you’ll become at the frontline of the UK's fastest growing retailer. We're not just looking for someone to fill shelves - we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.
We’re seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on. You’ll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you’ll make sure our customers feel truly valued every time they shop with us.
At M&S, our customers don’t wait. You’ll thrive in a high‑pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond, to serve, sell, fill and help drive growth in sales. Being digitally confident is essential. You’ll utilise our digital tools, such as the Sparks and our in‑store devices, to enhance the customer experience and ensure they get the products they want when they need them.
Being a team player is crucial. You’ll contribute to a positive, high‑energy environment, where everyone works hard and supports each other in delivering a seamless customer experience. Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same - and you’ll embrace the challenge.
This is a frontline role, not for the faint‑hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity. Are you ready for it? Take Your Marks and apply today.
Customer Assistant - Food - Prescot Cables Simply Food in Knowsley employer: Marks and Spencer
Joining M&S as a Customer Assistant in Prescot Cables Simply Food means becoming part of a dynamic team at the forefront of the UK's fastest growing retailer. With a strong emphasis on employee growth, we offer extensive training and development opportunities, alongside a vibrant work culture that values teamwork and resilience. Enjoy competitive pay, including an unsocial hours premium, and the chance to make a real impact by delivering exceptional service to our customers every day.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant - Food - Prescot Cables Simply Food in Knowsley
✨Tip Number 1
Get to know the company! Before your interview, do a bit of homework on M&S and their food products. This will help you show your passion and knowledge during the chat, making you stand out as a candidate who truly cares.
✨Tip Number 2
Practice your customer service skills! Think of examples where you've gone above and beyond for customers in the past. Being able to share these stories will demonstrate that you’re ready to deliver that five-star service they’re looking for.
✨Tip Number 3
Show off your flexibility! Be prepared to discuss how you can adapt to different roles within the store. Highlighting your willingness to jump in wherever needed will show that you’re a team player who thrives in a dynamic environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the M&S team and ready to take on the challenge head-on.
We think you need these skills to ace Customer Assistant - Food - Prescot Cables Simply Food in Knowsley
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for food and customer service shine through. We want to see that you’re genuinely excited about the role and ready to engage with our customers.
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the job description. We love seeing candidates who understand what it means to thrive in a fast-paced environment like ours.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your key points stand out. This will help us quickly see why you’d be a great fit for the team.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Marks and Spencer
✨Know Your Products
Before the interview, take some time to familiarise yourself with M&S Food products. Being able to discuss your favourite items or recent launches shows your passion and knowledge, which is key for a Customer Assistant role.
✨Showcase Your Resilience
Prepare examples from your past experiences where you thrived under pressure. Whether it was during a busy shift or handling a difficult customer, demonstrating your ability to stay calm and focused will impress the interviewers.
✨Emphasise Teamwork
Think of specific instances where you worked effectively as part of a team. Highlight how you supported your colleagues and contributed to a positive environment, as teamwork is crucial in a fast-paced retail setting.
✨Be Digitally Savvy
Brush up on your digital skills, especially if you've used any retail apps or tools before. Mentioning your comfort with technology and how you can use it to enhance customer experience will show that you're ready for the modern retail landscape.
