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- Tasks: Create stunning visual displays and enhance customer shopping experiences.
- Company: Join M&S, a leading retailer known for quality and style.
- Benefits: Flexible hours, competitive pay, and opportunities for personal growth.
- Why this job: Be a fashion influencer and make a real impact in retail.
- Qualifications: Passion for fashion and strong teamwork skills required.
- Other info: Fast-paced environment with plenty of room for creativity.
The predicted salary is between 11 - 16 £ per hour.
Working Pattern:
- Week 1: Monday 07:00 - 15:00; Tuesday 07:00 - 15:00; Wednesday 07:00 - 15:00; Friday 07:00 - 15:00; Saturday 07:00 - 15:00.
- Week 2: Sunday 08:00-16:00; Tuesday 07:00 - 15:00; Wednesday 10:00-18:00; Thursday 07:00 - 15:00; Friday 07:00 - 15:00.
Join our team at M&S as a Visual Merchandiser in Fashion, Home & Beauty, a critical frontline role shaping how our customers experience the new M&S. We are looking for people who have an eye for fashion and have the resilience and drive to deliver high-impact displays that sell.
You will be ready to implement the hottest merchandising plans, giving our shop floor the wow factor. You will be a visual storyteller and a fast-moving retail professional, balancing creativity with operational demands.
Use our digital tools to bring campaigns to life - and help make M&S the go-to for stylish, affordable quality. Efficiency matters. You will roll your sleeves up and deliver high-impact visual updates at pace, even under pressure.
Teamwork is key. You will support colleagues across the floor and contribute to a store that looks and sells through brilliantly. Flexibility is vital. Retail moves fast and you will easily pivot between tasks, meeting the demand.
If you have got the eye, the pace, and the grit, we want you. Are you ready for it? Take Your Marks and apply today.
Purpose:
- To deliver a great shopping experience for customers, putting customers before task every time.
- Champion new ways of working within stores through an open mindset and positive attitude.
- Complete tasks and processes that deliver best in town standards.
- Serve and sell across all channels brilliantly well.
- Be the voice of our customer to help us continually improve.
Key Accountabilities:
- Dress and style mannequins to agreed standard each launch and throughout the season as required.
- Deliver seasonal Window implementation.
- Deliver best in town standards through presentation standards, VM Principles, availability and keeping the store clean and tidy.
- Work alongside C&H colleagues to ensure correct implementation of POS each season.
- Serve customers efficiently and brilliantly well - on the shop floor and at service points.
- Skilled to utilise all digital tools and communication channels to do the job.
- Share customer and colleague feedback to help us do things better.
- Share knowledge and experience with colleagues to support others in building skill and confidence.
- Own their own learning & development and proactively access digital learning solutions.
- Know the daily sales targets, priorities, promotions & selling opportunities.
- Have great product knowledge to sell and recommend products and services.
- Proactively engage with customers to understand their needs and make recommendations.
- Understand the store priorities and their part to play.
- Complete tasks with pace and in line with SOPs.
- Minimise cost and waste through good process practice.
- Follow safe and legal working practices.
Key Capabilities:
- Understands how M&S operates, its strategy, future and the role they play.
- Committed to delivering excellent work fast with great attention to detail.
- Open to and acts on feedback, asking for this regularly.
- Sets performance objectives for self in conjunction with line manager and in line with business plans.
- Takes accountability for planning and managing own work efficiently to ensure objectives are met.
- Is curious and asks questions to challenge the status quo.
- Effective at communicating their intentions to others; ensures communication is clear and simple.
- In control of their own reactions and considers how to share their perspective to create better reaction for team.
- Copes well with change and work challenges and recovers quickly from its impact.
- Builds positive relationships by being a good listener and getting to know people by establishing a connection.
Technical Skills/Experience:
- Comprehensive Styling skills which can be applied across instore visual elements and windows.
- Strong knowledge of Visual Merchandising principles.
- Contributing to store sales and cost control.
- Work across the store to get things done right first time within timescales.
- Comprehensive knowledge of customer shopping channels.
- Good level of product knowledge and services across the store.
- Up to date knowledge of the commercial operation and brilliant basics.
- Good level of digital capability and use of digital tools and applications.
- Understand customer needs and spot selling opportunities.
- Adapting to change.
Key Relationships and Stakeholders:
- Customers
- Colleagues
- Store Leadership
Customer Assistant - Stylist - Kingston in Kingston upon Thames employer: Marks and Spencer
Contact Detail:
Marks and Spencer Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Assistant - Stylist - Kingston in Kingston upon Thames
✨Tip Number 1
Get to know the company culture! Before your interview, check out M&S's social media and website to understand their values and style. This will help you connect with the team and show that you're genuinely interested.
✨Tip Number 2
Practice your visual storytelling skills! Think about how you can showcase your creativity in merchandising during the interview. Bring examples of past work or ideas on how you'd style displays at M&S.
✨Tip Number 3
Be ready to demonstrate your teamwork skills! M&S values collaboration, so be prepared to share experiences where you've worked well with others to achieve a common goal.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about joining the M&S team.
We think you need these skills to ace Customer Assistant - Stylist - Kingston in Kingston upon Thames
Some tips for your application 🫡
Show Your Style: When you're writing your application, let your personality shine through! We want to see your passion for fashion and how you can bring that to the role. Use examples from your experience to show us how you've styled displays or engaged with customers.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read. Highlight your key achievements and how they relate to the role of a Customer Assistant - Stylist.
Tailor Your Application: Make sure to customise your application for this specific role. Mention the key responsibilities and skills from the job description and explain how you meet them. This shows us that you’ve done your homework and are genuinely interested in joining our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Marks and Spencer
✨Know Your Fashion
Brush up on the latest trends and styles before your interview. Being able to discuss current fashion and how it relates to M&S will show that you have the eye for detail they’re looking for.
✨Showcase Your Visual Merchandising Skills
Prepare examples of how you've successfully implemented visual merchandising in the past. Bring a portfolio if possible, or be ready to describe specific displays you've created that had a positive impact on sales.
✨Demonstrate Team Spirit
Think of examples where you’ve worked well in a team, especially under pressure. M&S values teamwork, so be ready to share how you’ve supported colleagues and contributed to a positive store environment.
✨Be Ready to Adapt
Retail is fast-paced, and flexibility is key. Prepare to discuss times when you’ve had to pivot quickly between tasks or adapt to changes in a work environment. This will show that you can handle the dynamic nature of the role.
